TRS Account Manager

HCSC Group; United States; Remote; USD 66,000 - 100,000; Full time

Job summary

Health Care Service Corporation (HCSC) seeks a field-based account management professional to support an assigned account, retain membership, provide services, and grow the relationship. The role includes planning health care activities, training and enrollment sessions, and reporting outcomes from activities using a database.

The position requires travel within the territory (50%), on-site or remote work options depending on client needs.

Qualifications

• Bachelor degree and 2 years in marketing, sales, or healthcare product experience handling independent work OR 6 years of experience in Healthcare operations handling independent work.
• Possess current state general agent insurance license or obtain state general agent insurance license within 90 days of starting in the role.
• Organization/project implementation skills.
• Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
• Knowledge of health insurance products and the industry.
• PC proficiency to use Word, Excel and PowerPoint.
• Analytical skills including developing and analyzing reports.
• Ability and willingness to travel, including overnight stays as needed.

Responsibilities

• On-site or territorial account support and retention.
• Provide services and grow the account.
• Plan and implement health care activities for client including training and enrollment sessions.
• Report on activities by maintaining database and may develop and analyze reports.
• Travel up to 50% of time.

Skills

Verbal communication

Written communication

Analytical skills

PC proficiency

Travel readiness

Education

Bachelor's degree

Tools

Salesforce.com

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for on-site or territorial support of an assigned account. Responsible for retaining membership, providing services, and growing the account. Responsible for fulfilling ongoing service strategy and ensuring client satisfaction including issue resolution. Responsible for planning and implementing health care related activities for client including training and enrollment sessions. Report on activities by maintaining database and may develop and analyze reports. This roles requires 50% of travel within assigned territory.

Required Job Qualifications:

• Bachelor degree and 2 years in marketing, sales, or healthcare product experience handling independent work OR 6 years of experience in Healthcare operations handling independent work.
• Possess current state general agent insurance license or obtain state general agent insurance license within 90 days of starting in the role.
• Organization/project implementation skills.
• Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
• Knowledge of health insurance products and the industry.
• PC proficiency to include Word, Excel and PowerPoint.
• Analytical skills including developing and analyzing reports.
• Ability and willingness to travel, including overnight stays as needed.

Preferred Job Qualifications:

• Bachelor degree.
• Experience servicing accounts and working with brokers.
• Knowledge of salesforce.com or applicable sales database.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$66,400.00 - $99,600.00

Exact compensation may vary based on skills, experience, and location.