Marketing Service Rep

HCSC Group; Austin (TX); Sur place; USD 42 000 - 93 000; Plein temps

Résumé du poste

Health Care Service Corporation (HCSC) seeks a capable professional to support Sales or Account Management in prospecting, acquiring, or renewing business. You will coordinate inquiries, prepare enrollment materials, and gather data for reports while working with brokers and clients.

The role requires strong organizational skills, clear communication, HIPAA compliance, and the ability to travel as needed. Join a purpose-driven team focused on reliable service and professional growth.

Qualifications

• Bachelor’s degree and 2 years’ experience in health care / ancillary product management or equivalent.
• Must have General Lines Agent – Life, Health License within required time frame.

Responsabilités

• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• Research inquiries from customers, Brokers, or company representatives and respond with timely, accurate information.
• Coordinate internal projects for account level changes and collaborate with internal teams.
• Gather data and maintain internal databases.
• May coordinate and lead internal & external meetings.
• Participate in enrollment meetings and prepare enrollment materials.
• Prepare documentation for prospective or existing customers and review forms for accuracy.
• Develop relationships with internal partners and external brokers & clients.
• Travel may be required.
• Communicate professionally with coworkers, management, customers, etc.
• Maintain HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies.

Connaissances

Communication skills

Organizational skills

Professional interaction

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Access

Formation

Bachelor’s degree in health care / ancillary product management or related field

General Lines Agent – Life, Health license

Outils

Microsoft Excel

Microsoft Word

PowerPoint

Access

Description du poste

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This Position Is Responsible For Supporting Sales Representatives Or Account Management Personnel In The Prospecting, Acquiring, Or Renewing Business. Duties Vary Based On Market And Type Of Role Supporting And May Include Any Of The Following: Building Relationships With Customer Representatives/Brokers, Researching And Coordinating The Resolution Of Customer Issues, Preparing And Analyzing Reports, Participating/Leading Enrollment Meetings, Gathering Information For RFP’s, Preparing Or Implementing New Accounts Or Renewals, And Travel To Customer Sites.

• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• Research inquiries received from customers, Brokers, or company representatives. Receive, track, and respond to client or stakeholder inquiries, ensuring timely response and accurate information
• Partnering with internal teams to research issues, investigate solutions, and coordinate internal projects for account level changes
• Gather data, create and/or maintain internal databases.
• May coordinate and lead internal & external meetings.
• Participate in enrollment meetings. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review forms received for accuracy and completeness.
• Develop relationships with internal partners and external brokers & clients
• May include some travel.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

• Bachelor’s degree and 2 years’ experience as a health care / ancillary product management in a marketing service representative role OR 6 years’ experience combination of sales/marketing/health/ancillary insurance experience involving processing and coordination of services for health care clients.
• Must have General Lines Agent – Life, Health State insurance License within required time frame per state regulations.
• Organizational and decision making skills; written and verbal communications skills including telephone skills.
• Ability to interact professionally with both internal and external contacts.
• PC experience in Microsoft Excel, Word, PowerPoint and Access.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$41,700.00 - $92,800.00

Exact compensation may vary based on skills, experience, and location.