TRiO Program Assistant

Beaufort County Community College; Washington (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Beaufort County Community College seeks a TRiO Program Assistant to provide administrative and student-facing support for TRiO Student Support Services and the Jordan Center. The role welcomes applicants and scholars and assists with center operations, check-ins, and events.

The ideal candidate will have strong organizational and communication skills, experience in administrative tasks, and the ability to work with confidential information while supporting program activities and scheduling.

Qualifications

• High school diploma or equivalent.
• Experience in administrative support, customer service, student services, education, or a related setting.
• Strong interpersonal, communication, organizational, and customer-service skills.
• Proficiency with common office technology and the ability to learn student information and program management systems.
• Ability to maintain accurate records, manage multiple responsibilities, work independently, and protect confidential information.

Responsibilities

• Serve as a welcoming first point of contact for applicants, TRiO Scholars, and visitors.
• Support daily Center operations, student check-ins, lab usage, program activities, and general administrative needs.
• Maintain the TRiO event calendar; manage registrations, sign-ups, attendance, and participation records for workshops and activities.
• Monitor daily Jordan Center and computer lab operations, including student-use spaces, basic technology and printing needs.
• Manage student check-ins and document Jordan Center visits, lab usage, and routine student contacts in Blumen or other approved systems.
• Assist TRiO orientations, recruitment activities, workshops, special events, and student engagement initiatives, including event setup and check-in.
• Maintain confidentiality of student information and perform duties in accordance with FERPA, TRiO grant regulations, and college policies.

Skills

Administrative support

Customer service

Student services

Record keeping

Education

High school diploma or equivalent

Tools

Office software

Student information systems

Job description

The TRiO Program Assistant provides administrative, student-facing, and operational support for TRiO Student Support Services and the Jordan Center. The position serves as a welcoming first point of contact for applicants, TRiO Scholars, and visitors while supporting daily Center operations, student check-ins, lab usage, program activities, and general administrative needs.

Location Washington, NC

Type of Position

Full-Time/Part-Time

Full-Time/Part-Time Part Time

Terms of Employment

Terms of Employment Contracted Term

Minimum Qualifications

• High school diploma or equivalent.
• Experience in administrative support, customer service, student services, education, or a related setting.
• Strong interpersonal, communication, organizational, and customer-service skills.
• Proficiency with common office technology and the ability to learn student information and program management systems.
• Ability to maintain accurate records, manage multiple responsibilities, work independently, and protect confidential information.

Preferred Qualifications

• Three years of experience working with low-income, first-generation college students and/or students with disabilities.
• Familiarity with computer-assisted instructional technologies.
• Serve as a primary point of contact for the Jordan Center, providing students and visitors with general information about TRiO services, activities, eligibility requirements, and application procedures.
• Assist prospective students with navigating the TRiO application, intake, and orientation process and refer eligibility determinations or complex questions to appropriate TRiO staff.
• Assist TRiO Scholars with locating resources, scheduling appointments, connecting with staff, and accessing appropriate college services.
• Monitor daily Jordan Center and computer lab operations, including student-use spaces, basic technology and printing needs, and appropriate use of program resources.
• Manage student check-ins and document Jordan Center visits, lab usage, and routine student contacts in Blumen or other approved systems.
• Maintain the TRiO event calendar; manage registrations, sign-ups, attendance, and participation records for workshops, activities, college visits, and other program events.
• Assist with TRiO orientations, recruitment activities, workshops, special events, and student engagement initiatives, including event setup and participant check-in.
• Monitor office, lab, event, and student supply inventory; maintain organized program materials and notify the Director when supplies need to be replenished.
• Provide routine administrative support, including answering phones, monitoring program email as assigned, scheduling appointments, filing, scanning, copying, and organizing materials.
• Maintain confidentiality of student information and perform duties in accordance with college policies, FERPA requirements, TRiO grant regulations, and other duties as assigned.

FLSA

FLSA Non-Exempt

Estimated Hours per Week up to 20 hours per week

Range

Range Based on the College’s salary plan and commensurate with education and relevant work experience.

About Us

Beaufort County Community College serves a 2,100 square mile service region comprised of four counties (Beaufort, Hyde, Tyrrell, and Washington) in coastal North Carolina. BCCC maintains a 126-acre main campus in Washington, NC, and centers in Engelhard, NC, and Roper, NC. The college enrolls over 2,100 unduplicated headcount students per year in its credit programs and approximately 4,100 unduplicated headcount students in its continuing education programs. The college places a strong emphasis on achievement of student success outcomes within a collegial, collaborative, and welcoming atmosphere.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • BCCC Website
  • NC Community College Sysem Website
  • MatchForce
  • Washington Daily News (or website)
  • Daily Reflector (or website)
  • College or University Career Center
  • NC Division of Workforce Solutions
  • Monster.com
  • Indeed.com
  • Greater Diversity
  • Higher Ed Jobs
  • BCCC Employee
  • Other
• * Are you closely related by blood or marriage to a current employee of BCCC? If so, please indicate your relation and the BCCC employee.

  (Open Ended Question)

• * Do you have a high school diploma or GED?
  • Yes
  • No