Server Assistant

Four Seasons; Boston (MA); On-site; USD 34,231 - 48,754; Full time

Benefits offered by this job

Free Medical, Dental and Vision Insurance

401(k) Retirement Matching Plan

Employee Travel program

Educational assistance programs

Complimentary Life insurance

Vacation & Paid Sick Time Off

Complimentary Employee Meals

Job summary

Four Seasons in Boston seeks a Server Assistant to enhance the guest dining experience. The ideal candidate must be attentive, possess excellent interpersonal skills, and be able to lift up to 40 lbs. Responsibilities include assisting the Server, preparing the dining area, and ensuring guest satisfaction. A flexible schedule is required, and previous experience in a fast-paced food operation is preferred. Benefits include medical insurance, 401(k) matching, and paid time off.

Qualifications

• Must have the ability to lift up to 40 lbs.
• Requires excellent personal presentation and interpersonal skills.
• Ability to learn the sequence of service.

Responsibilities

• Assist the Server in providing an enjoyable dining experience.
• Clear tables and reset them neatly as per specifications.
• Greet guests professionally and anticipate their needs.
• Prepare condiments and garnish items.
• Retrieve food from the kitchen and serve to guests.

Skills

Guest service affinity

Excellent personal presentation

Interpersonal skills

Communication skills

Ability to work flexible hours

Job description

About the location

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boast unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

The Opportunity

We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Food & Beverage team as a Server Assistant. The Server Assistant assists the Server in providing an enjoyable dining experience to our guests while conforming to the restaurant’s standards of excellence for quality, professionalism and friendliness. The position clears tables and resets them neatly, rapidly and completely according to specification. The Server Assistant assists with the serving of food, set-up and clearing of china, glass, and silver from service as well as attend to guest needs and requests.

Job Responsibilities

• Stock linen, china, and silver for service ensuring that all are polished and in good condition.
• Clean soiled bar glassware and polish by properly utilizing the bar dish machine.
• Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and serve the guest’s needs before requests are necessary.
• Preparation of condiment and garnish items.
• Assistance with guest service including retrieving food from the kitchen using a tray and safely transporting it to guest, as well as removal of items from the guest’s table.
• Breakdown, clean and set-up of tables, buffets, and food stations.

Job Requirements

We are looking for an individual who possesses an affinity for guest service. Candidates must have excellent personal presentation and interpersonal skills. The ability to perform this position to the restaurant’s standards and learn the sequence of service is required. The position requires the ability to lift up to 40 lbs and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request.

Preferred Qualifications & Skills

• At minimum 1 year previous experience in a fast paced food and beverage operation.
• Exceptional communication skills and command of English language.
• Additional language a definite asset for career growth.

Visa Requirements

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Seasons Employees Enjoy

• Hourly Rate: $30.12
• Free Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days.
• 401(k) Retirement Matching Plan.
• Ability to experience our hotels as a guest through the Employee Travel program.
• Highly competitive salaries and incentives.
• Educational assistance programs, as well as in-house training workshop for all employees.
• Complimentary Life insurance.
• Vacation & Paid Sick Time Off.
• Complimentary Employee Meals.
• And much more!

EEO Statement

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.

To access the “EEOC is The Law” Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf