In Room Dining Server - Four Seasons Hotel Boston

Four Seasons Hotels and Resorts; Boston (MA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical and dental insurance

Career growth opportunities

Complimentary room nights

Complimentary meals

401k with company match

Life insurance

Vacation and paid sick time

Job summary

Four Seasons Hotel Boston is seeking an In-Room Dining Server to ensure accurate and timely delivery of food and beverage orders with confidence and knowledge. You will present menu items, anticipate guest needs, and uphold the highest standards of service to create memorable experiences.

The role includes coordinating room service deliveries, retrieving items, processing checks accurately, and responding promptly to guest requests.

Qualifications

• Service-oriented hospitality professional with strong guest focus.
• Ability to work in a fast-paced environment and manage multiple requests.
• Excellent communication and attentiveness to guest needs.
• Willingness to work mornings, evenings, overnights, weekends and holidays.

Responsibilities

• Coordinate room service deliveries and ensure timely service.
• Retrieve service items and process guest checks accurately.
• Respond promptly to guest requests or concerns with professionalism.

Skills

Service-oriented

Detail-focused

Teamwork

Flexibility

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.

The Role

As an In-Room Dining Server, you will ensure the accurate and timely delivery of food and beverage orders, present menu items with confidence and knowledge, anticipate and respond to guest needs, and maintain the highest standards of quality and professionalism while creating exceptional guest experiences through personalized, attentive service. Responsibilities include but are not limited to coordinating room service deliveries, retrieving service items, processing guest checks accurately, and respond to guest requests or concerns promptly. The ideal candidate is service-oriented, detail-focused, and thrives in a fast-paced environment, consistently demonstrating professionalism, teamwork, and a commitment to creating memorable guest experiences while working a flexible schedule that may include mornings, evenings, overnights, weekends, and holidays.

Rate: $18.54 per hour

What to Expect from Your Work Experience

• FREE Medical and Dental insurance for you and your eligible dependents.
• Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
• Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
• Complimentary meals at our employee cafeteria.
• 401k participation with company matching program.
• Complimentary Life insurance.
• Vacation & Paid Sick Time Off.
• And much more!

Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/boston

https://www.facebook.com/FourSeasonsHotelBoston

https://www.twitter.com/FSBoston

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.