TRICARE Benefits Liaison & Education Specialist

U.S. Department of Defense; San Angelo (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

The U.S. Department of Defense seeks a Health Benefits Specialist for the Goodfellow Medical Group at Goodfellow Air Force Base, Texas.

The role focuses on educating beneficiaries about TRICARE procedures and benefits, advising service members on benefit types, and troubleshooting system issues related to claims and program enrollment. The incumbent will analyze referral program data, manage TRICARE databases, and act as the primary liaison for health benefit programs for active duty members,

Qualifications

• Applicant may be subject to a suitability or fitness determination based on a background investigation.
• A Personnel Security Investigation is required.
• Selectees must agree to seasonal influenza vaccination or provide an exemption.
• Hepatitis B immunization is required for positions with direct patient contact; proof of other immunizations may be required depending on position.
• Tuberculosis Testing is required.
• Must obtain and maintain current Basic Life Support (BLS) certification through ARC/ACLS; higher certifications do not supersede BLS.

Responsibilities

• Provide education to beneficiaries on TRICARE procedures and benefits.
• Advise service members on types of benefits and their advantages and disadvantages.
• Troubleshoot problems processing claims, program enrollment, or service authorization.
• Analyze statistics on referral management programs’ availability and effectiveness.
• Manage multiple TRICARE databases and the referral program data.
• Serve as primary liaison for health benefit programs for active duty, retirees, and families.

Job description

The U.S. Department of Defense seeks a Health Benefits Specialist for the Goodfellow Medical Group at Goodfellow Air Force Base, Texas.

The role focuses on educating beneficiaries about TRICARE procedures and benefits, advising service members on benefit types, and troubleshooting system issues related to claims and program enrollment. The incumbent will analyze referral program data, manage TRICARE databases, and act as the primary liaison for health benefit programs for active duty members,