Remote TRICARE Claims & Benefits Specialist

Recruit Monitor; Indianapolis (IN); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Remote work opportunity

Supportive team environment

Advancement opportunities

Job summary

A healthcare service provider is looking for a Customer Service Representative (Remote) to handle inquiries regarding TRICARE eligibility and benefits. The role requires strong customer service skills, problem-solving abilities, and the capability to work in a high-volume call center environment. Candidates must have a high school diploma and U.S. citizenship. The position offers remote work and opportunities for continuous learning in a supportive team atmosphere.

Qualifications

• U.S. citizenship required due to Department of Defense restrictions.
• 2+ years of experience in customer service preferred.
• Ability to learn medical and insurance terminology.

Responsibilities

• Answer inquiries regarding TRICARE eligibility and benefits.
• Complete research and provide resolution to inquiries.
• Educate providers on billing requirements.

Skills

Customer service skills

Strong listening skills

Problem-solving abilities

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A healthcare service provider is looking for a Customer Service Representative (Remote) to handle inquiries regarding TRICARE eligibility and benefits. The role requires strong customer service skills, problem-solving abilities, and the capability to work in a high-volume call center environment. Candidates must have a high school diploma and U.S. citizenship. The position offers remote work and opportunities for continuous learning in a supportive team atmosphere.