Tribal Housing Resident Services Supervisor

Mille Lacs Band; Minnesota; On-site; USD 54,000 - 81,000; Full time

Job summary

The Resident Services Supervisor at Mille Lacs Band provides daily work direction to the Resident Services Assistants and delivers Housing Department training. Duties include ensuring HUD compliance, conducting trainings, and maintaining housing program outreach across districts.

Requirements include a high school diploma, tribal housing program knowledge, strong communication, and at least 5 years in tribal housing settings, plus a valid driver’s license.

Qualifications

• High school diploma or GED.
• Knowledge of Tribal government and Mille Lacs Band Housing Programs.
• Basic knowledge of federal, state, and county government as it relates to Tribal housing.
• 2 years experience in a supervisory capacity desired.
• Ability to work with minimal direct supervision.
• Ability to plan and direct the work of others.
• Good communication (oral and written) skills.
• Strong PC skills in Windows: Excel, PowerPoint, Word.
• A minimum of 5 years experience working for a Tribal Housing Department.
• Must possess a valid driver's license.

Responsibilities

• Provide ongoing supervision and support to staff.
• Develop and conduct pre-occupancy and post-occupancy training to eligible families and clients.
• Conduct informational seminars and outreach programs regarding the Band’s housing programs.
• Establish and maintain an effective relationship between tenants/buyers and the Housing Department.
• Establishes and maintains case files, records, logs, and other documentation of Housing Department activities.
• Locate available rental housing for Band members and assist Band members in attaining housing.
• Advise and assist housing applicants, tenants, and homeowners that secure housing through the Housing Department.
• Provide individual and group training regarding Housing Department’s requirements, the care and maintenance of housing units, renter’s responsibilities, and budgeting.
• Advise and, as appropriate, assist clients in obtaining services from other social services agencies, including other Band programs, BIA programs, etc.
• Promote a greater understanding within the community of the MLBO Housing Department’s programs, services, and requirements.
• Development of Resident Service Assistant’s with additional training.
• Maintain a current inventory of housing available in surrounding communities.
• Prepare routine office files, correspondence, activities log, and other reports and documents.
• Maintain supply of forms, office supplies, and related materials.

Skills

Supervisory experience

Strong communication

Plan and direct work

Minimal supervision

Tribal housing knowledge

Driver's license

Education

High school diploma or GED

Tools

Excel

PowerPoint

Word

Job description

The Resident Services Supervisor at Mille Lacs Band provides daily work direction to the Resident Services Assistants and delivers Housing Department training. Duties include ensuring HUD compliance, conducting trainings, and maintaining housing program outreach across districts.

Requirements include a high school diploma, tribal housing program knowledge, strong communication, and at least 5 years in tribal housing settings, plus a valid driver’s license.