Tenant Services Supervisor - Front Desk & Training Lead

Center City Housing Corp; Duluth (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

Center City Housing Corp in Duluth seeks a Front Desk/Tenant Assistant Coordinator to manage hiring and training of staff within supportive housing programs. This role requires overseeing desk staff, ensuring coverage, and addressing tenant issues with effective conflict resolution.

The ideal candidate is self-motivated, possesses strong human resource skills, and can work flexibly to meet the needs of training and emergencies. A high school diploma or GED is required, along with a valid driver's license and Minnesota Background Study clearance.

Qualifications

• Self-motivated with the ability to work independently and with a team.
• Ability to handle difficult tenant issues and de-escalate situations.
• Must pass and maintain Minnesota Background Study clearance.

Responsibilities

• Manage the desk staff hiring process including conducting interviews.
• Provide direct supervision and coaching for desk staff.
• Schedule Front Desk/Tenant Assistants ensuring coverage.

Skills

Interpersonal skills

Human Resource skills

Communication skills

Problem-solving skills

Flexibility

Education

High school diploma/GED or equivalent

Job description

Center City Housing Corp in Duluth seeks a Front Desk/Tenant Assistant Coordinator to manage hiring and training of staff within supportive housing programs. This role requires overseeing desk staff, ensuring coverage, and addressing tenant issues with effective conflict resolution.

The ideal candidate is self-motivated, possesses strong human resource skills, and can work flexibly to meet the needs of training and emergencies. A high school diploma or GED is required, along with a valid driver's license and Minnesota Background Study clearance.