Triage RN: Fast-Paced Community Health Navigator

Providence Community Health; Providence (RI); On-site; USD 70,000 - 90,000; Full time

Job summary

Providence Community Health is seeking a full-time triage nurse for our call center environment serving an urban community health center population. Responsibilities include triaging calls, directing patients to appropriate care, and coordinating scheduling with PCHC providers.

The role requires Rhode Island RN licensure, 5 years of relevant nursing experience (ER/urgent care/primary care), and BLS certification.

Qualifications

• RN licensed in Rhode Island in good standing.
• Minimum 5 years nursing in ER/urgent care/primary care.
• Bachelor's degree preferred or equivalent work experience.
• BLS certification required.
• Spanish speaking preferred.

Responsibilities

• Triage incoming calls and provide clinical direction.
• Follow adult and pediatric protocols; seek assistance when needed.
• Assess patient needs by listening and questioning.
• Direct patients to appropriate level of care and scheduling.
• Identify emergent situations and triage to higher care.
• Make clinically appropriate recommendations and resolve issues.

Skills

Triage

Nursing assessment

Communication

Interpreters

Spanish preferred

Education

Bachelor's degree preferred

BLS Certification

Job description

Providence Community Health is seeking a full-time triage nurse for our call center environment serving an urban community health center population. Responsibilities include triaging calls, directing patients to appropriate care, and coordinating scheduling with PCHC providers.

The role requires Rhode Island RN licensure, 5 years of relevant nursing experience (ER/urgent care/primary care), and BLS certification.