Triage RN, Family Medicine

Mass General Brigham; Rial Side (MA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Mass General Brigham's Beverly-based Family Medicine practice seeks a Triage RN to support patient care in an outpatient setting. The schedule includes 8:30 AM–5:00 PM with one remote day per week after orientation, with the remote day varying weekly.

The role is largely telephone triage (~90%) with some in-office nurse visits, collaborating with three other nurses to ensure safe, compassionate patient care.

Qualifications

• RN licensure is required and current.
• Experience in ambulatory/outpatient care preferred.
• Ability to educate patients and families on care plans.

Responsibilities

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans and assist in procedures.
• Educate patients and families on treatment plans, meds, and post-procedure care.
• Collaborate with healthcare professionals to coordinate care.
• Administer medications, perform IV therapy, and maintain records accurately.
• Uphold infection control protocols and maintain a safe environment.

Skills

RN licensure

Ambulatory care

Communication skills

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing preferred

Job description

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryWe are located at 900 Cummings Center, Beverly, MA. As a Family Medicine office, we provide physical examinations, routine health screenings, and preventative care for all ages, from infants through adults.We are seeking a Triage RN to support our Family Medicine practice. The schedule is 8:30 AM–5:00 PM, with one remote day per week available after the initial 90-day orientation period. The specific remote day will vary each week. The role is primarily telephone triage (approximately 90%), with some in-office nurse visits. The nurse will work alongside three other nurses.Summary-Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.Does this position require Patient Care? YesEssential Functions-Deliver direct patient care and support, ensuring high nursing standards.-Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.-Educate patients and families on treatment plans, medications, and post-procedure care.-Collaborate closely with healthcare professionals to coordinate comprehensive patient care.-Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.-Uphold infection control protocols and maintain a safe environment for patients and staff.QualificationsEducationAssociate's Degree Nursing requiredBachelor's Degree Nursing preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsRegistered Nurse Licensure requiredBasic Life Support [BLS Certification] preferredExperienceClinical nursing experience 0-1 year requiredAmbulatory care or outpatient experience 1-2 years preferredAdditional Job Details (if applicable)Remote TypeOnsiteWork Location900 Cummings CenterScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$38.71 - $55.23/HourlyGradeMGRNMETRO2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.