Triage RN, Family Medicine

3300 Mass General Brigham Medical Group Northern Massachusetts, Inc.; Rial Side (MA); On-site; USD 111,035,000 - 158,286,000; Full time

Job summary

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a Triage RN for the Beverly, MA Family Medicine office. The role is primarily telephone triage (≈90%) with some in-office visits, scheduled 8:30 AM–5:00 PM, and one remote day per week after a 90-day orientation period.

The nurse will collaborate with three other nurses to deliver high-quality outpatient care, educate patients, and support care plans while maintaining safety and regulatory compliance.

Qualifications

• Nursing license required and active in good standing.
• Experience in ambulatory or outpatient nursing preferred.
• BLS certification preferred.

Responsibilities

• Deliver direct patient care and support in outpatient setting.
• Conduct patient assessments and assist in procedures.
• Educate patients on treatment plans, medications and post-procedure care.
• Coordinate with healthcare professionals to ensure comprehensive care.
• Administer medications, IV therapy, and maintain records.

Skills

Compassionate patient care

Patient assessment

Care coordination

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing (preferred)

Job description

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary: We are located at 900 Cummings Center, Beverly, MA. As a Family Medicine office, we provide physical examinations, routine health screenings, and preventative care for all ages, from infants through adults. We are seeking a Triage RN to support our Family Medicine practice. The schedule is 8:30 AM–5:00 PM, with one remote day per week available after the initial 90-day orientation period. The specific remote day will vary each week. The role is primarily telephone triage (approximately 90%), with some in-office nurse visits. The nurse will work alongside three other nurses. Summary -Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment. Does this position require Patient Care? Yes

Essential Functions

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
• Educate patients and families on treatment plans, medications, and post-procedure care.
• Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
• Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
• Uphold infection control protocols and maintain a safe environment for patients and staff.

Qualifications

• Associate's Degree Nursing required.
• Bachelor's Degree Nursing preferred.
• Can this role accept experience in lieu of a degree? No
• Registered Nurse Licensure required.
• Basic Life Support [BLS Certification] preferred.
• Clinical nursing experience 0-1 year required.
• Ambulatory care or outpatient experience 1-2 years preferred.

Additional Job Details (if applicable)

• Remote Type: Onsite
• Work Location: 900 Cummings Center
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Pay Range: $38.71 - $55.23/Hourly
• Grade: MGRNMETRO2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

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At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.