Treatment plan coordinator/Front desk receptionist

Lakeview Dental PC; Waldorf (MD); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Lakeview Dental pc in Waldorf, MD is seeking a Front Desk Receptionist to serve as the welcoming face of the practice. This full-time role involves greeting patients, scheduling appointments, verifying insurance, handling payments, and maintaining patient records with care.

The ideal candidate is organized, friendly, and tech-savvy, with experience in dental office systems and strong customer service skills. A supportive team environment and opportunities for development are offered.

Qualifications

• Previous experience as a receptionist in a dental or healthcare setting preferred.
• Strong communication and customer service skills are essential.
• Proficiency with dental office software and general administrative tasks.

Responsibilities

• Greet patients and assist with check-in and check-out processes.
• Manage appointment scheduling, rescheduling, and cancellations.
• Verify patient information, insurance eligibility, and collect payments.
• Answer phone calls, emails, and patient inquiries professionally.
• Maintain accurate and confidential patient records in the dental system.
• Assist with billing, claims processing, and reporting.

Skills

Communication

Customer service

Administrative skills

Multitasking

Organizational skills

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Are you an organized, friendly, and tech-savvy professional who enjoys creating a welcoming environment? Do you have experience in administrative tasks and dental office systems? If so, we are looking for YOU to be the face of our dental practice!

Position: Front Desk Receptionist

Location: Lakeview Dental pc, Waldorf

Job Type: Full-Time

Compensation: Competitive salary based on experience + Benefits

About Us:

We are a patient-centered dental office committed to providing high-quality care in a warm and professional setting. As the first point of contact, our Front Desk Receptionist plays a crucial role in ensuring a seamless and positive experience for every patient.

Responsibilities:

• Greet patients warmly and assist with check-in and check-out processes
• Manage appointment scheduling, rescheduling, and cancellations
• Verify patient information, insurance eligibility, and collect payments
• Answer phone calls, emails, and patient inquiries professionally
• Maintain accurate and confidential patient records in the dental system
• Assist with administrative tasks such as billing, claims processing, and reporting
• Ensure the reception area is clean, organized, and welcoming
• Present treatment plans to patients in a clear and professional manner

Qualifications:

• Previous experience as a receptionist in a dental or healthcare setting preferred
• Strong administrative skills with proficiency in dental office software (Dentrix, Eaglesoft, Open Dental, etc.)
• Knowledge of dental insurance verification and billing is a plus
• Excellent communication and customer service skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong attention to detail and problem-solving abilities
• Friendly, professional demeanor with a patient-first attitude

Why Join Us?

• Competitive pay and benefits package
• Supportive and team-oriented work environment
• Opportunities for career growth and professional development
• Make a meaningful impact on patients' dental experience

If you’re a motivated and customer-focused individual with administrative expertise, we’d love to meet you!