Treatment Plan Coordinator

MissionHires; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

High income potential

Health, Vision, and Dental Insurance

Life Insurance

401k

Paid holiday and PTO

FSA

Commuters Benefit Program

Completely digital onboarding process

Supportive and appreciative culture

Job summary

MissionHires seeks a Treatment Plan Coordinator in the United States to transform patient care for those suffering from pelvic pain. In this role, you’ll act as a liaison between doctors and patients, ensuring that all treatment plans and financial responsibilities are clearly understood.

Your responsibilities include explaining the PRM Protocol, discussing financial options, and educating patients on insurance benefits. A supportive culture and competitive benefits such as high income potential and health insurance await you.

Qualifications

• Sales experience, preferably in the medical field.
• Strong influencing and negotiation skills.
• Superb communication and customer service skills.

Responsibilities

• Explain the PRM Protocol and financial responsibilities to patients.
• Assist patients in understanding treatment necessity and financial options.
• Track patient discussions and outcomes.

Skills

Sales experience

Influencing and negotiation skills

Communication and customer service skills

Proficiency with computer systems

Creative problem-solving abilities

Job description

Join Pelvic Rehabilitation Medicine as a Treatment Plan Coordinator, where you'll play a crucial role in transforming patient care for those suffering from persistent pelvic pain. As a key liaison between doctors and patients, you'll ensure patients understand their treatment plans and financial responsibilities, while providing a supportive and empathetic environment.

Responsibilities

• Be present via TEAMS during discussions with patients to explain the PRM Protocol and financial responsibilities.
• Assist patients in understanding the necessity of treatment and offer financial options.
• Present case fees and financial options to facilitate patient decisions.
• Educate patients on insurance benefits and determine medical benefit eligibility.
• Ensure patients are fully informed of their financial obligations.
• Request referrals or online testimonials from satisfied patients.
• Communicate proactively with the team regarding patient decisions and financial arrangements.
• Track patient discussions and outcomes for administrative purposes.

Requirements

• Sales experience, preferably in the medical field.
• Understanding of scheduling and financial systems.
• Ability to explain the PRM Protocol in simple terms.
• Strong influencing and negotiation skills.
• Familiarity with OON and self-pay benefits.
• Superb communication and customer service skills.
• Proficiency with computer systems.
• Self-directed with excellent telephone and organizational skills.
• Creative problem-solving abilities.
• Ability to work independently and as part of a team.
• Achievement of daily, monthly, and yearly production and collection goals.
• Positive patient reviews of the patient experience.

Benefits

• High income potential
• Health, Vision and Dental Insurance
• Life Insurance
• 401k
• Paid holiday and PTO
• FSA
• Commuters Benefit Program
• Completely digital onboarding process
• Supportive and appreciative culture