Medical Assistant

Pelvic Rehabilitation Medicine; Dallas (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health

Vision

Dental

Paid Holidays and PTO

FSA

HSA

401k

Bonus potential $4,000

Job summary

Pelvic Rehabilitation Medicine is seeking a full-time Medical Assistant in Dallas to support clinicians with procedures, manage front desk operations, and document patient information in the EMR. The role emphasizes patient-centered care, HIPAA compliance, and teamwork across clinical and administrative staff.

Required CMA/CCMA/RMA credentials and a high school diploma or equivalent, with the ability to lift up to 50 pounds and handle multitasking in a busy clinic.

Qualifications

• Certified Medical Assistant (CMA, RMA, CCMA or equivalent)
• High School Diploma or GED or Associate degree
• Proven working experience as a medical assistant
• Knowledge of medical office management systems and procedures
• Knowledge of medical terminology
• Excellent time management and ability to multi-task
• Strong communication and service orientation
• Able to lift up to 50 pounds and assist with patient transfers
• Proficient with EMR systems and MS Office

Responsibilities

• Greet and check in patients; manage front desk and patient flow
• Prepare exam rooms and assist physicians with procedures, including ultrasound-guided treatments
• Record vitals and medical histories; document in EMR
• Schedule appointments and coordinate follow-up care
• Collect payments and assist with billing paperwork
• Verify insurance eligibility and complete documentation
• Maintain supplies and keep rooms clean and stocked
• Adhere to HIPAA, OSHA, and internal protocols
• Support coordination between clinical and administrative teams
• Participate in trainings and process improvements
• Other duties as assigned by department lead/manager

Skills

CMA/CCMA/RMA

Time management

Multi-tasking

Communication

Medical terminology

Education

High School Diploma or GED or Associate degree

Tools

EMR software

Microsoft Office

Teams

Outlook

Job description

Description

Employment type: Full-time

Salary: $20-23

Why This Role Matters

Join Pelvic Rehabilitation Medicine as a Medical Assistant and play a crucial role in transforming care for patients suffering from persistent pelvic pain. We are seeking a compassionate and skilled individual to support clinical procedures, manage front desk tasks, and ensure a smooth patient experience. If you are aligned with our mission to decrease the time patients suffer from pelvic pain symptoms and value empathy, patient-centered innovation, and holistic care, we encourage you to apply.

How You'll Contribute

• Greet and check in patients; manage front desk and patient flow throughout the day
• Prepare exam rooms and assist physicians with procedures, including ultrasound-guided treatments
• Record vitals, update medical histories, and accurately document in the EMR
• Schedule appointments and coordinate follow-up care
• Collect payments at time of service and deliver financial packets as instructed by Treatment Plan Coordinators or the financial team
• Verify insurance eligibility and ensure all paperwork is properly completed
• Maintain clinical and front office supplies; ensure all rooms are clean and well-stocked
• Comply with HIPAA, OSHA, and all internal protocols
• Handle confidential patient information with professionalism and discretion
• Support internal coordination between clinical and administrative teams
• Participate in team trainings and ongoing process improvement initiatives
• Other duties as assigned by the department lead/manager

Perks & Benefits

• Health
• Vision
• Dental
• Paid Holidays and PTO
• FSA
• HSA
• 401k
• Competitive Compensation with $4,000 Bonus Potential

Who We Are, What We Stand For

Founded in 2017 by Dr. Allyson Shrikhande and Dr. Gautam Shrikhande, PRM is a physician-led healthcare company dedicated to transforming care for patients suffering from persistent pelvic pain—a condition that affects 15% of women and 10% of men, yet remains widely misunderstood and untreated. With a team united by purpose and compassion, PRM has grown to 14 locations across 10 states, treating over 15,000 patients annually. From front office staff to physicians, everyone at PRM is committed to listening to patients, validating their experiences, and delivering expert care.

At PRM, our mission is to decrease the time patients are suffering from pelvic pain symptoms.

Our priority is providing access to care and treatment in all aspects by listening to our patients, validating their experiences, and treating the source of their pain.

Requirements

What Makes You a Great Fit

• Certified Medical Assistant (CMA, RMA, CCMA, or equivalent)
• High School Diploma or GED or Associate degree
• Proven working experience as a medical assistant
• Knowledge of medical office management systems and procedures
• Knowledge of medical terminology
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Able to safely lift up to 50 pounds and trained to assist with patient transfers and support
• Able to stand or sit for long durations of time
• Strong computer skills with EMRs, Microsoft Office, Teams, and Outlook
• Excellent written and verbal communication skills
• Strong organizational and planning skills