Treatment & Patient Experience Coordinator

Omaha Oral Surgery; Omaha (NE); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

401k Plan w/Company Match

Health Savings Account (HSA)

Medical/Dental/Vision Coverage

Paid Time Off

Bonus potential

BLS/CPR Certification

Career Path Advancement

Job summary

Paradigm Oral Health is seeking a Treatment Coordinator to bridge clinical expertise with superb patient experience in Omaha/Council Bluffs. You will ensure accurate insurance information, explain treatment options and costs, and collaborate with the dental team to maintain smooth scheduling and patient flow.

The role requires a high school diploma and at least one year of customer service experience; dental or medical background is a plus.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Manages doctor schedule to optimize time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritizes work against the patient schedule.
• Collects payments from patients professionally.
• Understands treatment recommendations and develops plans from diagnosis.
• Communicates treatment options and associated costs clearly to patients.
• Maintains HIPAA confidentiality.

Skills

Dental terminology

Professional presence

Strong organizational skills

Leadership

Cross-functional teamwork

Education

High school diploma or equivalent

Job description

Paradigm Oral Health is seeking a Treatment Coordinator to bridge clinical expertise with superb patient experience in Omaha/Council Bluffs. You will ensure accurate insurance information, explain treatment options and costs, and collaborate with the dental team to maintain smooth scheduling and patient flow.

The role requires a high school diploma and at least one year of customer service experience; dental or medical background is a plus.