Treatment Coordinator

Star Dental Partners; West Lake Hills (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays, Bereavement, Jury Duty

Life & AD&D Insurance

Medical, Dental, Vision

Short Term Disability

Pet Insurance

EAP for all employees

401K

Job summary

Keith Novy DDS in West Lake Hills, TX is seeking a full-time Treatment Coordinator to join our community of collaborative dental professionals. The role focuses on patient communication, presenting treatment plans, scheduling, and guiding patients through insurance and budgeting considerations.

Requirements include a high school diploma, 2+ years of front office experience in a dental setting, excellent customer service, and strong verbal and written communication.

Qualifications

• 2+ years dental front office experience.
• Knowledge of case acceptances, budgeting, and insurance.
• High school diploma.
• Exemplary customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Outstanding verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Ability to collaborate with a team.

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups

Skills

Case acceptance knowledge

Budgeting knowledge

Insurance knowledge

Customer service

Interpersonal skills

Verbal and written communication

Multi-tasking

Organizational skills

Team collaboration

Computer proficiency

Education

High school diploma

Job description

Keith Novy DDS is now hiring a Full Time Dental Treatment Coordinator in West Lake Hills, TX!

We are seeking a Treatment Coordinator to join our community of collaborative, high-quality clinical, business and operations professionals.

Schedule: Monday & Tuesday 8:00 am – 5:00 pm; Wednesday & Thursday 7:30 am – 4:00 pm.

Full‑Time Benefits

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Benefits

• Patient‑centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups

Qualifications

• Knowledge of case acceptances, budgeting, and insurance
• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi‑tasking and organizational skills
• Ability to collaborate with a team