Treatment Coordinator

Star Dental Partners; Colleyville (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, Dental, and Vision

Short-term disability

401K

Employee Assistance Program

Life insurance

Pet insurance

Wellness incentives

Job summary

Gateway Dental in Colleyville, TX is seeking a Dental Treatment Coordinator to join our front office team. This full-time role focuses on greeting patients, scheduling appointments, and explaining treatment plans to ensure a smooth visit.

The candidate should have 2+ years of dental front office experience, strong customer service, and excellent communication skills. Training and a supportive team environment are provided to foster growth and patient care.

Qualifications

• 2+ years dental front office experience.
• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to schedule appointments and present treatment plans.

Responsibilities

• Answer incoming calls and welcome new patients.
• Schedule and manage patient appointments.
• Explain treatment plans and practice policies.
• Track pending and incomplete treatments.
• Coordinate with dental team and maintain patient records.

Skills

Dental front office

Customer service

Appointment scheduling

Insurance knowledge

Communication skills

Team collaboration

Education

High school diploma

Job description

Gateway Dental is now hiring a Full Time Dental Treatment Coordinator in Colleyville, TX!
Schedule: Monday & Wednesday 6:45 am - 4:00 pm
Tuesday & Thursday 7:15 am - 5:00 pm
To learn more about this practice, visit: https://www.smilesbygateway.com
Full-Time (FT) Employees Are Eligible For

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Employment Benefits Include

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K
• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance
• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team