Treatment Coordinator

Stardentalpartners; Texas; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Basic Life & AD&D

Medical, Dental, Vision

Short Term Disability

Pet Insurance

401K

Job summary

Star Dental Partners in West Lake Hills, TX is seeking a Full Time Dental Treatment Coordinator to join a collaborative team delivering exceptional patient care.

You will manage patient communications, schedule appointments, present treatment plans, and coordinate with clinical and business staff to ensure smooth operations and patient satisfaction.

The position offers a supportive work environment with opportunities for growth and access to a comprehensive employee benefits package.

Qualifications

• High school diploma required.
• 2+ years dental front office experience.
• Proficient computer skills; ability to learn new programs.
• Exemplary customer service and interpersonal skills.
• Outstanding verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Ability to collaborate with a team.

Responsibilities

• Answers incoming calls including new patients and emergencies.
• Establishing trusting relationship with new patients.
• Tracking pending and incomplete treatments.
• Brief patients on treatment plans and policies.
• Presenting treatment plans to patients.
• Ensuring dental goals are met for services.
• Appointment scheduling.
• Requesting records from external sources.
• Patient follow ups.
• Knowledge of case acceptances, budgeting, and insurance.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Multitasking

Organizational skills

Team collaboration

Education

High school diploma

Job description

Overview

Keith Novy DDS is now hiring a Full Time Dental Treatment Coordinator in West Lake Hills, TX!

We are seeking a Treatment Coordinator to join our community of collaborative, high-quality clinical, business and operations professionals.

Schedule: Monday & Tuesday 8:00 am - 5:00 pm

Wednesday & Thursday 7:30 am - 4:00 pm

To learn more about this practice, visit: https://www.knovyddswestlake.com

Full-Time (FT) Employees are eligible for:

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.