Treatment Coordinator

smilepartnersrecruitment; Troy (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Redwood Dental of Troy in Troy, MI is seeking a Full-Time Treatment Coordinator to join our team. You will manage treatment coordination, support patients through care, and help keep the front office running smoothly.

The role requires strong organization, confident patient communication, and experience in dental front-office duties. You will present treatment plans, discuss costs and financing, coordinate schedules, and collaborate with clinicians to ensure outstanding patient experiences.

Qualifications

• Well-rounded and highly organized
• Confident communicating with patients
• Comfortable discussing treatment plans and financial information
• Experienced in dental treatment coordination or a similar dental front-office role
• Detail-oriented and able to multitask
• Professional, dependable, and patient-focused
• Strong team player who can takeinitiative and work independently

Responsibilities

• Welcome patients and provide an exceptional patient experience
• Present and explain treatment plans to patients
• Discuss treatment costs, financing, and payment options
• Help patients understand their recommended treatment and next steps
• Coordinate appointments and treatment schedules
• Follow up with patients regarding recommended treatment
• Verify insurance benefits and assist with insurance-related questions
• Maintain accurate patient records and documentation
• Work closely with the clinical team and office leadership
• Support the overall success and efficiency of the front office

Skills

Patient communication

Front-office coordination

Scheduling

Insurance verification

Dental treatment coordination

Multitasking

Detail-oriented

Team player

Job description

Treatment Coordinator – Redwood Dental of Troy

We’re looking for a Full-Time Treatment Coordinator to join our team in Troy! We’re seeking a well-rounded, highly capable candidate who can confidently manage treatment coordination, support patients throughout their care, and help keep the front office running smoothly.

Schedule

• Monday–Friday: Full-time schedule totaling 40 hours per week


• Two Saturdays per month: Saturday coverage is required


• Friday: When working a Saturday, you will have Friday off that week

Responsibilities

• Welcome patients and provide an exceptional patient experience


• Present and explain treatment plans to patients


• Discuss treatment costs, financing, and payment options


• Help patients understand their recommended treatment and next steps


• Coordinate appointments and treatment schedules
  
  
• Follow up with patients regarding recommended treatment


• Verify insurance benefits and assist with insurance-related questions


• Maintain accurate patient records and documentation


• Work closely with the clinical team and office leadership


• Support the overall success and efficiency of the front office

Ideal Candidate

We’re looking for someone who is:

• Well-rounded and highly organized


• Confident communicating with patients


• Comfortable discussing treatment plans and financial information


• Experienced in dental treatment coordination or a similar dental front-office role


• Detail-oriented and able to multitask


• Professional, dependable, and patient-focused


• A strong team player who can take initiative and work independently

We’d love to welcome someone who is passionate about helping patients and enjoys being part of a supportive, collaborative dental team. If you’re looking for an opportunity where you can make a difference and grow with the practice, we’d love to hear from you!