Dental Treatment Concierge & Patient Advocate

smilepartnersrecruitment; Troy (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Redwood Dental of Troy in Troy, MI is seeking a Full-Time Treatment Coordinator to join our team. You will manage treatment coordination, support patients through care, and help keep the front office running smoothly.

The role requires strong organization, confident patient communication, and experience in dental front-office duties. You will present treatment plans, discuss costs and financing, coordinate schedules, and collaborate with clinicians to ensure outstanding patient experiences.

Qualifications

• Well-rounded and highly organized
• Confident communicating with patients
• Comfortable discussing treatment plans and financial information
• Experienced in dental treatment coordination or a similar dental front-office role
• Detail-oriented and able to multitask
• Professional, dependable, and patient-focused
• Strong team player who can takeinitiative and work independently

Responsibilities

• Welcome patients and provide an exceptional patient experience
• Present and explain treatment plans to patients
• Discuss treatment costs, financing, and payment options
• Help patients understand their recommended treatment and next steps
• Coordinate appointments and treatment schedules
• Follow up with patients regarding recommended treatment
• Verify insurance benefits and assist with insurance-related questions
• Maintain accurate patient records and documentation
• Work closely with the clinical team and office leadership
• Support the overall success and efficiency of the front office

Skills

Patient communication

Front-office coordination

Scheduling

Insurance verification

Dental treatment coordination

Multitasking

Detail-oriented

Team player

Job description

Redwood Dental of Troy in Troy, MI is seeking a Full-Time Treatment Coordinator to join our team. You will manage treatment coordination, support patients through care, and help keep the front office running smoothly.

The role requires strong organization, confident patient communication, and experience in dental front-office duties. You will present treatment plans, discuss costs and financing, coordinate schedules, and collaborate with clinicians to ensure outstanding patient experiences.