Treatment Coordinator

Smile Doctors; Liberty Hill (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Health insurance

Dental, vision, life insurance

401(k) plan

Paid time off - 2 weeks in first year

Job summary

True Smile Orthodontics is seeking a Treatment Coordinator to educate patients on treatment options and financial plans, while building strong patient relationships. You will manage payments, schedule consultations, and coordinate referrals to specialists as needed.

Responsibilities include presenting treatment plans, overcoming objections, and supporting marketing efforts. A friendly, proactive approach and great communication skills are essential for success in this role.

Qualifications

• High School diploma or equivalent; college education preferred.
• Minimum 1 year experience in sales or service industry.
• Bilingual a plus, but not required.
• Ability build rapport with patients.
• Excellent sales and communication skills.
• Ability to talk to a person, not at a person.

Responsibilities

• Present orthodontic treatment plans and educate patients on plans.
• Explain financial options and help arrange payments.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams and coordinate referrals as needed.
• Keep schedules full and arrange consultations or start treatment.
• Assist in local store marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Education

High School diploma

College education preferred

Job description

Looking for a career that makes you smile?
True Smile Orthodontics is seeking a Treatment Coordinator to join our growing team.
Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How You'll Make Us Better

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Your Special Skills

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites For Success

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why True Smile Orthodontics

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!