Treatment Coordinator

Smile Doctors LLC; Liberty Hill (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary + Bonus

Insurance options (medical, dental, V-

401(k) plan

Paid time off + holidays

Braces discounts for you and family

Job summary

True Smile Orthodontics is seeking a Treatment Coordinator to educate new patients about treatment options, arrange financing, and foster strong patient relationships. The role includes presenting plans, handling payments, and keeping the schedule full through proactive follow-up and referrals.

Ideal candidates have a high school diploma, 1 year in sales or service, and strong communication skills. Bilingual ability is a plus; a friendly, proactive attitude is essential.

Qualifications

• High School diploma or equivalent; college education preferred.
• Minimum one year experience in sales or service.
• Bilingual a plus, but not required.
• Outgoing, approachable, and empathetic.
• Proactive and adaptable.
• Excellent written and verbal skills.
• Ability to build rapport with patients.
• Ability to establish and maintain good working relationships.

Responsibilities

• Present orthodontic treatment plans and educate patients on the plan and overcome objections.
• Explain financial options and educate patients on payment plans.
• Follow up with potential patients to schedule treatment.
• Prepare patients for exams.
• Schedule consultations or begin treatment to keep calendars full.
• Coordinate referrals to specialists as needed.
• Assist in local store marketing and community events.

Skills

Sales

Customer service

Communication

Rapport building

Bilingual

Education

High School diploma

College education preferred

Job description

Job Overview

Looking for a career that makes you smile? True Smile Orthodontics is seeking a Treatment Coordinator to join our growing team. Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Qualifications

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills
• Ability to build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

Benefits

• Competitive salary plus Bonus
• Opportunity Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members