Treatment Coordinator

Chord Specialty Dental Partners; Smyrna (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a growing, patient-focused organization as a Treatment Coordinator, where you will play a crucial role in ensuring patients receive the dental care they need. This position involves coordinating procedures across multiple offices, managing schedules, and communicating effectively with patients and staff. You'll enjoy a supportive team environment and opportunities for professional growth. With a focus on exceptional patient experiences, this role is perfect for someone with strong communication skills and attention to detail. Be part of a mission-driven team that values your contributions and offers a comprehensive benefits package to support your well-being.

Benefits

Medical and Vision Insurance

Dental Coverage

401(k) Plan with Company Match

Generous Paid Time Off and Holidays

Employee Referral Program

Employee Discount Program

Pet Insurance

Life and Disability Insurance Options

Qualifications

• Strong interpersonal skills to work closely with patients and staff.
• Experience with Dentrix software is a plus.

Responsibilities

• Manage dental insurance prior authorizations at least 30 days before surgery.
• Notify patients of their scheduled surgery time one week prior.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Tools

Dentrix

MS Word

MS Excel

Job description

Overview

At Cumberland Pediatric Dentistry and Orthodontics, we’re dedicated to delivering exceptional dental care and ensuring a seamless experience for every patient. As a Treatment Coordinator (TC), you will play a vital role in connecting our patients with the care they need, ensuring schedules are managed efficiently and that every detail is handled with precision.

Why Join Us?

• Be part of a growing, patient-focused organization.
• Work with a supportive and collaborative team.
• Enjoy opportunities for professional growth in the dental industry.

As a TC, you will coordinate procedures across multiple offices and ensure every patient is prepared and informed for their dental surgery. Your attention to detail and communication skills will ensure smooth operations and positive patient experiences.

Pay: $17 - $19.01

Schedule: Monday-Thursday 745am-5pm, Friday 745am-1pm

Location: Smyrna, TN

Responsibilities

• Manage dental insurance prior authorizations, ensuring they are secured at least 30 days before surgery.
• Notify patients of their scheduled surgery time one week prior and confirm all necessary co-pays are collected in advance.
• Maintain accurate scheduling using Dentrix and Vision systems, ensuring alignment across platforms.
• Communicate effectively with staff regarding schedule changes and cancellations, keeping detailed records of reasons.
• Assist in collecting medical deductibles when applicable (separate from dental benefits).
• Check and respond to company emails daily to ensure effective communication.

Qualifications

• Experience working with Dentrix software is a plus.
• Strong interpersonal and communication skills to work closely with patients and staff.
• Proficient with MS Word and Excel.

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

Cumberland was formed in 2012 by four dentists with a desire to make a difference. Their vision was to create a company that positively impacts the lives of children. Today we have grown to eight locations in middle Tennessee, all owned by partnering dentists now employing over 150 team members. We utilize the individual strengths of all our employees to create the brand you see today. To make a difference in the lives of our patients by delivering unsurpassed pediatric dental and orthodontic care in a fun, welcoming environment. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.