Full-Time Dental Treatment Coordinator – Patient Experience Lead

Stardentalpartners; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

401K Retirement Plan

Paid Holidays

Monthly bonus Opportunity

Professional Development & Continuing

Bereavement Leave

Jury Duty Pay

Company-Paid Life & AD&D Insurance

Medical, Dental & Vision Insurance

Short-Term Disability

Voluntary Life & AD&D Insurance

Pet Insurance

Accidental Injury Coverage

Critical Illness Coverage

Hospital Indemnity Plans

Job summary

James Brown DDS in San Antonio, TX seeks a Dental Treatment Coordinator to join full-time. You’ll welcome patients, schedule appointments, explain treatment plans, and help patients feel comfortable while navigating insurance and financing.

The role emphasizes strong communication, organization, and a patient-first mindset. Benefits include PTO, 401K, holidays, and ongoing professional development; training provided.

Qualifications

• High school diploma required.
• 2+ years dental front office experience.
• Proficient in computer software and quick to learn new programs.
• Excellent customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Strong verbal and written communication.
• Excellent multitasking and organizational abilities.
• Ability to collaborate with a team.

Responsibilities

• Answers incoming calls to include new patients and emergencies.
• Establishing trusting relationship with new patients.
• Tracking pending and incomplete treatments.
• Brief patients on treatment plans and practice’s policies.
• Presenting treatment plans.
• Making sure dental goals are being met in regard to dental services.
• Appointment scheduling.
• Requesting records.
• Patient follow ups.
• Knowledge of case acceptances, budgeting, and insurance

Skills

Dental front office

Customer service

Communication skills

Team collaboration

Education

High school diploma

Tools

Computer literacy

Job description

James Brown DDS in San Antonio, TX seeks a Dental Treatment Coordinator to join full-time. You’ll welcome patients, schedule appointments, explain treatment plans, and help patients feel comfortable while navigating insurance and financing.

The role emphasizes strong communication, organization, and a patient-first mindset. Benefits include PTO, 401K, holidays, and ongoing professional development; training provided.