Treatment Coordinator

Passion Dental; Marlborough (MA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Growth opportunities

Job summary

Passion Dental in Manchester is seeking an enthusiastic Treatment Coordinator to guide patients through treatment plans, insurance benefits, and next steps in their dental care journey. You will educate patients on options and coordinate scheduling for restorative, specialty, and follow-up treatments with a patient-centered approach.

The ideal candidate is a strong communicator who can build trust, explain coverage, and support acceptance of recommended care within a collaborative team

Qualifications

• Strong communication skills to explain treatment plans and insurance benefits.
• Excellent organizational and scheduling abilities.
• Experience with dental insurance benefits and financial options is a plus.

Responsibilities

• Present and explain treatment plans to patients.
• Educate patients on treatment options, insurance benefits, and financial arrangements.
• Coordinate scheduling for restorative, specialty, and follow-up treatment.
• Verify insurance benefits and assist patients in understanding coverage.
• Support treatment acceptance through clear communication and patient education.
• Follow up with patients regarding outstanding treatment needs.
• Collaborate with doctors, hygienists, and front office team members.
• Maintain accurate patient records and documentation.
• Help create a welcoming patient experience.
• Support office goals related to patient retention and treatment completion.

Skills

Communication skills

Customer service

Organizational skills

Insurance knowledge

Tools

EHR software

Job description

Treatment Coordinator CFDB MANCHESTER

Passion Dental Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at CFDB MANCHESTER. As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Why Join Passion Dental?

• Established patient base
• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Comprehensive benefits package
• Opportunities for professional development and advancement