Dental Treatment Coordinator — Plans, Benefits & Care

Passion-Dental-; Hartford (CT); Vor Ort; USD 30.000 - 37.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Growth opportunities

Professional development

Supportive team environment

Zusammenfassung

Passion Dental is seeking a Treatment Coordinator for our Hartford location. You will help patients understand their treatment needs, financial options, and the next steps in their dental care journey.

A strong communicator who builds trust with patients will excel in guiding treatment recommendations and insurance benefits. The role focuses on presenting plans, educating patients about insurance and financing, and coordinating care across the dental team to ensure smooth, patient-centered

Qualifikationen

• Minimum 2 years of dental experience preferred.
• Strong communication and customer service skills.
• Ability to explain treatment and financial options clearly.
• Understanding of dental insurance and treatment planning.
• Excellent organizational and multitasking abilities.
• Experience with dental software (Dentrix/Eaglesoft/Open Dental) preferred.

Aufgaben

• Present and explain treatment plans recommended by doctors.
• Educate patients on treatment options, insurance benefits, and financial arrangements.
• Coordinate scheduling for restorative, specialty, and follow-up treatment.
• Verify insurance benefits and assist patients with understanding coverage.
• Support treatment acceptance through clear communication and patient education.
• Follow up with patients regarding outstanding treatment needs.
• Collaborate with doctors, hygienists, and front office team members.
• Maintain accurate patient records and documentation.
• Help create a positive and welcoming patient experience.
• Support office goals related to patient retention and treatment completion.

Kenntnisse

Communication skills

Customer service

Organization

Multitasking

Team-oriented

Dental insurance knowledge

Tools

Dentrix

Eaglesoft

Open Dental

Jobbeschreibung

Passion Dental is seeking a Treatment Coordinator for our Hartford location. You will help patients understand their treatment needs, financial options, and the next steps in their dental care journey.

A strong communicator who builds trust with patients will excel in guiding treatment recommendations and insurance benefits. The role focuses on presenting plans, educating patients about insurance and financing, and coordinating care across the dental team to ensure smooth, patient-centered