Treatment Coordinator

Passion-Dental-; Hartford (CT); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Professional development

Supportive team environment

Job summary

Passion Dental is seeking a Treatment Coordinator for our Hartford location. You will help patients understand their treatment needs, financial options, and the next steps in their dental care journey.

A strong communicator who builds trust with patients will excel in guiding treatment recommendations and insurance benefits. The role focuses on presenting plans, educating patients about insurance and financing, and coordinating care across the dental team to ensure smooth, patient-centered

Qualifications

• Minimum 2 years of dental experience preferred.
• Strong communication and customer service skills.
• Ability to explain treatment and financial options clearly.
• Understanding of dental insurance and treatment planning.
• Excellent organizational and multitasking abilities.
• Experience with dental software (Dentrix/Eaglesoft/Open Dental) preferred.

Responsibilities

• Present and explain treatment plans recommended by doctors.
• Educate patients on treatment options, insurance benefits, and financial arrangements.
• Coordinate scheduling for restorative, specialty, and follow-up treatment.
• Verify insurance benefits and assist patients with understanding coverage.
• Support treatment acceptance through clear communication and patient education.
• Follow up with patients regarding outstanding treatment needs.
• Collaborate with doctors, hygienists, and front office team members.
• Maintain accurate patient records and documentation.
• Help create a positive and welcoming patient experience.
• Support office goals related to patient retention and treatment completion.

Skills

Communication skills

Customer service

Organization

Multitasking

Team-oriented

Dental insurance knowledge

Tools

Dentrix

Eaglesoft

Open Dental

Job description

• Location 272 Franklin Avenue,Hartford, CT, 06114,United States
• Base Pay $22.00 - $27.00 / Hour
• Employee Type FT Non-Exempt
• Manage Others No

Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at Children Family Dentistry Hartford.

As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Why Join Passion Dental?

• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Opportunities for professional development and advancement

Requirements

Qualifications

• Minimum 2 years of dental experience preferred
• Previous Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk experience preferred
• Strong understanding of dental insurance and treatment planning
• Excellent communication and customer service skills
• Ability to explain treatment and financial options in a professional, compassionate manner
• Strong organizational and multitasking abilities
• Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred
• Positive attitude and team-oriented mindset
• Commitment to providing exceptional patient care

Preferred Qualifications

• Experience presenting treatment plans and financial arrangements
• Knowledge of PPO, Medicaid, and fee-for-service insurance plans
• Bilingual candidates encouraged to apply

Physical Job Demands:

• Ability to lift up to 50Lbs.
• Ability to sit for up to 8 hours daily.
• Repetitive hand motions up to 8 hours per day.

Summary

Passion Dental is seeking a Treatment Coordinator for our Children Family Dentistry location. This position is ideal for an experienced dental professional who enjoys helping patients understand their treatment options, coordinating care, and creating a positive patient experience. The ideal candidate is organized, personable, and committed to exceptional customer service.