Treatment Coordinator

Kids for the Future; Hudson (MA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Supportive team environment

Growth opportunities

Competitive compensation

Professional development and careeradv

Job summary

Hudson Dentistry and Braces is seeking a Treatment Coordinator in Hudson, MA. You will present treatment plans, explain options, and guide patients through insurance and financial choices.

The role emphasizes strong communication, organization, and collaboration with doctors and front-office staff to ensure a positive patient experience and smooth scheduling.

Qualifications

• Minimum 2 years of dental experience preferred.
• Strong communication and customer service skills.
• Knowledge of dental insurance and treatment planning.
• Experience with Dentrix, Eaglesoft, Open Dental or similar.

Responsibilities

• Present and explain treatment plans to patients.
• Educate patients on treatment options and insurance benefits.
• Coordinate scheduling for restorative, specialty, and follow-up treatment.
• Verify insurance benefits and explain coverage.
• Support treatment acceptance through clear communication.
• Maintain accurate patient records.

Skills

Dental experience

Communication

Insurance knowledge

Organizational skills

Dentrix

Eaglesoft/Open Dental

Education

High school

Tools

Dentrix

Eaglesoft

Open Dental

Job description

• Location 2 Highland Commons West,Suite 100,Hudson, MA, 01749,United States
• Base Pay $24.00 - $32.00 / Hour
• Job Category Dental Administration, Financial, Customer Service
• Employee Type FT Non-Exempt
• Required Degree High school

Contact information

Description

Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at Hudson Dentistry and Braces.

As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion
• Ability to lift up to 50lbs.

Why Join Passion Dental?

• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Opportunities for professional development and advancement

Requirements

Qualifications

• Minimum 2 years of dental experience preferred
• Previous Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk experience preferred
• Strong understanding of dental insurance and treatment planning
• Excellent communication and customer service skills
• Ability to explain treatment and financial options in a professional, compassionate manner
• Strong organizational and multitasking abilities
• Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred
• Positive attitude and team-oriented mindset
• Commitment to providing exceptional patient care

Preferred Qualifications

• Experience presenting treatment plans and financial arrangements
• Knowledge of PPO, Medicaid, and fee-for-service insurance plans
• Bilingual candidates encouraged to apply

Summary

Passion Dental is seeking a Treatment Coordinator for our Hudson Dentistry and Braceslocation. This position is ideal for an experienced dental professional who enjoys helping patients understand their treatment options, coordinating care, and creating a positive patient experience. The ideal candidate is organized, personable, and committed to exceptional customer service.