Treatment Coordinator

Sweet Spot Smiles; Locust Grove (GA); On-site; USD 23,000 - 30,000; Full time

Job summary

Sweet Spot Smiles in Locust Grove, GA seeks a dedicated Dental Office Treatment Coordinator with insurance billing experience. Greet patients, schedule visits, verify coverage, and handle payments while ensuring smooth front desk operations and accurate records.

You will collaborate with staff to maintain patient flow, stay updated on insurance policies, and contribute to a positive patient experience. Training is available; compensation reflects experience.

Qualifications

• Minimum 2–3 years of experience as a dental office receptionist or related position.
• Strong knowledge of dental insurance billing and claims processing.
• Familiarity with in-network and out-of-network insurance coverage verification.
• Excellent customer service and communication skills, both verbal and written.
• Proficient in using dental practice management software and Microsoft Office applications.

Responsibilities

• Greet patients and visitors, creating a welcoming and professional environment.
• Schedule appointments, manage patient recalls, and maintain the office calendar.
• Verify patient insurance coverage, benefits, and eligibility for in-network or out-of-network providers.
• Process insurance claims and manage accounts receivable, ensuring timely reimbursement.
• Collect copayments, deductibles, and outstanding balances from patients at the time of service.
• Maintain accurate and up-to-date patient records, including contact information, insurance details, and treatment history.
• Answer incoming calls, respond to patient inquiries, and provide general information about the practice.
• Ensure the reception area and front desk are clean, organized, and presentable at all times.
• Collaborate with dental staff to ensure efficient patient flow and office operations.
• Stay current with insurance regulations, policies, and best dental billing and administration practices.

Skills

Dental billing

Front desk experience

Customer service

Microsoft Office

Education

High school diploma

Dental office administration certification

Tools

Dental practice management software

Microsoft Office

Job description

Notice:

• Minimum of 2-3 years of experience as a dental office receptionist. Due to the intensity of our office, direct dental experience is required. **Must respond within cover letter why your previous experience would make you a fit for our office. **
• We are seeking a highly organized and customer-focused Dental Office Treatment Coordinator with experience in insurance billing to join our team. The successful candidate will be responsible for greeting patients, scheduling appointments, verifying insurance coverage, and processing payments. In addition, they will ensure the smooth operation of the front desk, maintain accurate patient records, and contribute to a positive patient experience.

Willing to train the right person and pay will be commensurate with experience, and qualifications.

Key Responsibilities:

• Greet patients and visitors, creating a welcoming and professional environment.
• Schedule appointments, manage patient recalls, and maintain the office calendar.
• Verify patient insurance coverage, benefits, and eligibility for in-network or out-of-network providers.
• Process insurance claims and manage accounts receivable, ensuring timely reimbursement.
• Collect copayments, deductibles, and outstanding balances from patients at the time of service.
• Maintain accurate and up-to-date patient records, including contact information, insurance details, and treatment history.
• Answer incoming calls, respond to patient inquiries, and provide general information about the practice.
• Ensure the reception area and front desk are clean, organized, and presentable at all times.
• Collaborate with dental staff to ensure efficient patient flow and office operations.
• Stay current with insurance regulations, policies, and best dental billing and administration practices.

Qualifications:

• High school diploma or equivalent; certification in dental office administration or related field preferred.
• Minimum of 2-3 years of experience as a dental office receptionist or related position.
• Strong knowledge of dental insurance billing and claims processing.
• Familiarity with in-network and out-of-network insurance coverage verification.
• Excellent customer service and communication skills, both verbal and written.
• Proficient in using dental practice management software and Microsoft Office applications.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize duties, and adapt to changing priorities.