Treatment Coordinator

Smile Jobs; Libertyville (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative team

Meaningful patient impact

Job summary

Premier Family Dentistry in Libertyville, IL is seeking a friendly Treatment Coordinator to join a fast-paced, patient-focused team. You will greet patients, coordinate scheduling, and act as the liaison between patients and the clinical staff to present treatment plans.

We offer cross-training if dental assisting experience is lacking, with opportunities for growth and a collaborative work culture aimed at improving oral health and patient experiences.

Qualifications

• 1–3 years in healthcare or dental office role preferred.
• Strong communication and customer service skills.
• Outgoing, professional personality.
• Organized with attention to detail.
• General computer proficiency.
• Ability to multitask in a fast-paced environment.
• Team-player attitude and willingness to learn.

Responsibilities

• Welcome patients and be the face of the practice.
• Coordinate and manage patient scheduling.
• Serve as liaison between patients and the clinical team.
• Present treatment plans and help patients understand recommended care.
• Follow up on outstanding insurance claims.
• Assist patients with questions regarding treatment and financial arrangements.
• Perform front desk and administrative duties as needed.
• Help create a positive patient experience from check-in to check-out.
• Maintain accurate patient records and documentation.

Skills

Communication skills

Customer service

Multitasking

Team player

Organized

Education

Healthcare/dental office experience (not required)

Tools

Computer proficiency

Job description

Treatment Coordinator | Full-Time | Premier Family Dentistry | Libertyville, IL

Premier Family Dentistry is seeking a friendly, organized, and patient-focused Treatment Coordinator to join our team in Libertyville, IL. We are looking for someone who enjoys building relationships with patients, thrives in a fast-paced environment, and serves as a key connection between the clinical team and our patients.

This is an excellent opportunity for someone with healthcare or dental office experience who is looking to grow their career in a supportive, team-oriented practice. For candidates without dental assisting experience, we are willing to provide cross-training opportunities.

Schedule

• Monday: 8:30 AM – 5:00 PM
• Tuesday: 6:30 AM – 3:00 PM
• Thursday: 8:30 AM – 5:00 PM

What You'll Do

• Serve as the welcoming face and voice of the practice
• Coordinate and manage patient scheduling
• Act as a liaison between patients and the clinical team
• Present treatment plans and help patients understand recommended care
• Follow up on outstanding insurance claims
• Assist patients with questions regarding treatment and financial arrangements
• Perform front desk and administrative duties as needed
• Help create a positive patient experience from check-in to check-out
• Maintain accurate patient records and documentation

Qualifications

• 1-3 years of experience in a similar healthcare or dental office role preferred, but not required
• Strong communication and customer service skills
• Outgoing and professional personality
• Organized with strong attention to detail
• General computer proficiency
• Ability to multitask in a fast-paced environment
• Team-player attitude with a willingness to learn

What We're Looking For

• Positive, energetic, and patient-focused
• Strong relationship-building skills
• Dependable and organized
• Comfortable discussing treatment and coordinating patient care
• Motivated to grow within a dental practice

Why Join Premier Family Dentistry?

• Supportive and collaborative team environment
• Growth and development opportunities
• Opportunity to make a meaningful impact on patients' experiences and oral health