Treatment Coordinator

Highland Dental Clinic, LLC; Liberty (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Highland Dental Clinic, LLC in Liberty, MO is seeking a Treatment Acceptance Specialist who thrives on presenting high-value treatment plans and closing them — not just scheduling. This is not an entry-level coordinator role; we want someone who has done this before and can guide patients through a $50,000 case with confidence.

You will own the full case acceptance process from the initial consultation through financial discussion to a committed “yes,” build rapport to earn trust beyond the

Qualifications

• 5+ years of experience presenting and selling dental treatment plans.
• Comfort discussing large financial commitments.
• Strong interpersonal skills with patients.
• Excellent follow-up discipline.
• Customer-focused mindset prioritizing patient care.

Responsibilities

• Present comprehensive treatment plans to patients with clarity and confidence, including large case values.
• Own the full case acceptance process from consultation through financial conversation to a committed yes.
• Build genuine rapport with patients to earn trust beyond the price tag.
• Follow up relentlessly with patients who need more time to decide.
• Track and report on case acceptance rates and follow-up outcomes.
• Partner with the clinical team to ensure treatment recommendations are persuasive and accurate.

Skills

Dental sales

Negotiation

Communication

Relationship building

Job description

We're looking for a Treatment Acceptance Specialist who thrives on presenting high-value treatment plans and closing them — not just scheduling them. This isn't an entry-level coordinator role. We need someone who's done this before, knows how to build trust fast, and isn't intimidated walking a patient through a $50,000 case.

What You'll Do

• Present comprehensive treatment plans to patients with clarity, confidence, and zero hesitation — including large case values
• Own the full case acceptance process from consultation through financial conversation to committed "yes"
• Build genuine rapport with patients so they trust the recommendation, not just the price tag
• Follow up relentlessly and strategically with patients who need more time to decide — most cases aren't accepted on the first conversation
• Track and report on case acceptance rates and follow-up outcomes
• Partner closely with clinical team to ensure treatment recommendations are presented accurately and persuasively

What We're Looking For

• 5+ years of experience presenting and selling dental treatment plans (required)
• A confident, assertive presence — you're comfortable asking for significant financial commitments and don't shy away from the number
• Exceptional interpersonal skills — patients remember how you made them feel, not just what you said
• Outstanding follow-up discipline — you don't let opportunities go cold
• Strong patient/customer-focused mindset — you close cases because it's genuinely right for the patient, not just to hit a number
• Experience with financing/payment plan conversations a plus

What Sets This Role Apart

This is a role for someone who wants to be measured on results, not just activity. If you've been underpaid or underappreciated as a "coordinator" elsewhere and you know you can move the needle on production, we want to talk to you.