Treatment Coordinator

Lane & Associates Family Dentistry; Greensboro (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Insurance Coverage

401(k) Employer Contribution Plan

Quarterly Performance Bonus Opportunities

Paid Time Off & Paid Holidays

Employee discounts at major retailers

Job summary

Lane & Associates Family Dentistry is hiring a Treatment Coordinator in Greensboro. In this role, you'll support our warm dental team and help patients feel valued from their first call through every step of their treatment journey.

We seek someone with at least 1-2 years of dental front office experience who demonstrates a polished demeanor and attention to detail. Enjoy competitive pay, comprehensive insurance coverage, and a supportive work environment.

Qualifications

• Minimum of 1–2 years of dental front office experience required.
• Professional and polished demeanor.
• Ability to lift up to 15-20 lbs.

Responsibilities

• Schedule and confirm appointments efficiently.
• Collect and update patient information accurately.
• Present treatment plans to promote acceptance.

Skills

Communication skills

Organizational skills

Computer proficiency

Attention to detail

Teamwork

Education

High School Diploma or GED

Tools

Denticon

Job description

Now Hiring: Treatment Coordinator | Greensboro Westridge

At Lane & Associates Family Dentistry, we love to make our patients smile, and that starts with you! We’re currently seeking an experienced Treatment Coordinator to join our warm, welcoming, and supportive dental team.

As a Treatment Coordinator, you’ll help patients feel confident and cared for from their very first call through every step of their treatment journey. You’ll manage provider schedules, assist with insurance details, ensure financial arrangements are handled smoothly, and deliver that signature 5-star experience we’re known for.

What You’ll Do

• Manage a multi-line phone system to schedule, reschedule, and confirm appointments.
• Keep all provider schedules full and efficient.
• Collect and update patient personal and insurance information in Denticon accurately.
• Check in and check out patients with professionalism and care.
• Present and review treatment plans to promote case acceptance.
• Help assist in verifying insurance coverage and eligibility, maintaining accurate records.
• Process payments and enforce financial policies accurately and courteously.
• Keep the lobby and waiting area tidy and inviting.
• Other duties as assigned.

What Makes You a Great Fit

• A minimum of 1–2 years of dental front office experience (required)
• Strong communication and organizational skills
• A professional and polished demeanor with strong attention to detail.
• A positive attitude and passion for providing exceptional patient experiences.
• Ability to work efficiently in a team environment.
• Proficiency with computers
• High School Diploma or GED
• Ability to lift up 15-20 lbs.

Why You’ll Love Working Here

• Competitive pay!
• Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more!
• 401(k) Employer Contribution Plan (after 90 days!)
• Quarterly Performance Bonus Opportunities!
• Paid Treatment Coordinator Training Class in Fuquay Broad!
• Employee Assistance Program!
• Uniform Allowance!
• Paid Time Off & Paid Holidays!
• Fridays off at 2 PM!
• Volunteer opportunities with our Smile Squad to earn awesome prizes!
• Fun team events, giveaways & social campaigns year-round!
• Birthday and Work Anniversary surprises sent directly from our owners!
• Employee discounts at major retailers!
• and so much more!