Treatment Coordinator

Lane & Associates Family Dentistry; Raleigh (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive Insurance Coverage

401(k) Employer Contribution Plan

Quarterly Performance Bonus Opportunities

Paid Time Off

Fridays off at 2 PM

Employee discounts at major retailers

Job summary

A friendly dental practice in Raleigh is seeking an experienced Treatment Coordinator to enhance patient care. In this full-time role, you'll manage appointment schedules, assist with insurance claims, and ensure a flawless treatment experience. The ideal candidate has dental office experience, strong communication skills, and a professional demeanor. Enjoy competitive pay, comprehensive insurance, and a positive team environment.

Qualifications

• A minimum of 1-2 years of dental office experience.
• A professional and polished demeanor.
• Ability to lift 15-20 lbs.

Responsibilities

• Manage multi-line phone system to schedule appointments.
• Present and review treatment plans to promote case acceptance.
• Process payments and enforce financial policies accurately.

Skills

Dental office experience

Strong communication skills

Organizational skills

Attention to detail

Positive attitude

Teamwork

Computer proficiency

Education

High School Diploma or GED

Tools

Denticon

Job description

Treatment Coordinator at Lane & Associates Family Dentistry (Raleigh WFR Oral Surgery Office)

At Lane & Associates Family Dentistry, we love to make our patients smile, and that starts with you! We’re currently seeking an experienced Oral Surgery Treatment Coordinator to join our warm, welcoming, and supportive dental team.

As a Treatment Coordinator, you’ll help patients feel confident and cared for from their very first call through every step of their treatment journey. You’ll manage provider schedules, assist with insurance details, ensure financial arrangements are handled smoothly, and deliver that signature 5‑star experience we’re known for.

What You’ll Do

• Manage a multi‑line phone system to schedule, reschedule, and confirm appointments.
• Keep all provider schedules full and efficient.
• Collect and update patient personal and insurance information in Denticon accurately.
• Check in and check out patients with professionalism and care.
• Present and review treatment plans to promote case acceptance.
• Help assist in verifying insurance coverage and eligibility, maintaining accurate records.
• Process payments and enforce financial policies accurately and courteously.
• Keep the lobby and waiting area tidy and inviting.
• Other duties as assigned.

What Makes You a Great Fit

• A minimum of 1‑2 years of dental office experience.
• Strong communication and organizational skills.
• A professional and polished demeanor with strong attention to detail.
• A positive attitude and passion for providing exceptional patient experiences.
• Ability to work efficiently in a team environment.
• Proficiency with computers (Denticon experience a plus!).
• High School Diploma or GED.
• Ability to lift 15‑20 lbs.

Why You’ll Love Working Here

• Competitive pay.
• Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more.
• 401(k) Employer Contribution Plan (after 90 days!).
• Quarterly Performance Bonus Opportunities.
• Paid Treatment Coordinator Training Class in Fuquay Broad.
• Employee Assistance Program.
• Uniform Allowance.
• Paid Time Off & Paid Holidays.
• Fridays off at 2 PM.
• Volunteer opportunities with our Smile Squad to earn awesome prizes.
• Fun team events, giveaways & social campaigns year‑round.
• Birthday and Work Anniversary surprises sent directly from our owners.
• Employee discounts at major retailers.
• and so much more!

Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industries: Medical Practices