Treatment Coordinator

West Coast Dental Services; Fontana (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Treatment Coordinator to enhance patient experiences across its modern dental offices. This role involves engaging with patients, understanding their needs, and guiding them through treatment options while collaborating with a talented team. With over 30 years of commitment to quality care, this organization offers a supportive environment for both experienced professionals and newcomers eager to grow. Join a dynamic team that values patient satisfaction and professional development in a thriving dental practice.

Benefits

Paid Time Off

Sick Pay

Holiday Pay

Medical coverage

Vision coverage

Dental benefits

Voluntary insurance options

401k plan

Qualifications

• Motivated individual interested in advancement.
• Collaborative, personable individual with excellent communication skills.
• Ability to apply sound judgment in making decisions.

Responsibilities

• Promote trust and optimal patient experience through great interaction.
• Learn dental terminology and treatment considerations.
• Collaborate with dentists and teams for ultimate patient experience.

Skills

Computer skills

Excellent communication skills

Analytical skills

Interpersonal skills

Leadership skills

Education

Bachelor’s Degree

Job description

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West Coast Dental Services provided pay range

This range is provided by West Coast Dental Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $27.00/hr

• High-end compensation in the industry—base plus bonuses for strong performance
• Large, diverse patient base of all payor types
• Provide general, specialty and orthodontic services in all offices.
• Established organization committed to quality and patient experience.
• Growth through training, professional development, and mentorship
• Great clinical and administrative teams in every office
• A team approach to providing patients with a great experience.
• Geographic diversity throughout Southern California
• Digital state-of-the art practice management system, instruments, and equipment

What We Are Looking For In A Patient Ambassador

• An individual passionate about helping others.
• An outgoing, personable individual with a cheerful attitude and demeanor.
• An intelligent, sensible, and instinctive individual with excellent communication skills.
• An individual who wants to be part of a high-caliber, high-quality team committed to satisfying patients and providing them with a great experience.
• An individual with good analytical skills.
• An individual who wants to learn, grow, and advance in their career.
• An individual willing to work full-time.

Your Qualifications

• Computer skills.
• Motivated individual interested in advancement.
• Collaborative, personable individual with an excellent and cheerful demeanor.
• Good inter-personal, oral, and written communication skills.
• Ability to apply sound judgment in making decisions.
• Ability to lead and manage teams.
• Bachelor’s Degree preferred.

Responsibilities Include

• Great interaction with patients to promote trust and the optimal patient experience.
• Learning dental terminology, treatment considerations, and administrative matters relating to dental treatment.
• Learning how PPO, HMO, and other dental plans work and providing guidance to patients to optimize their benefits.
• Reviewing case treatment considerations and presenting financial options to patients for their diagnosed treatment.
• Proactively addressing patient concerns and providing insight and comfort to patients with regard to their dental treatment.
• Collaborating with dentists, hygienists, and front and back-office teams to promote the ultimate patient experience.
• Interacting with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to ensure excellence in patient experience.

Support We Provide To Our Offices

• Beautiful, state-of-the-art offices equipped with modern systems, equipment, and supplies.
• Full back-office support by Specialty Managers, Specialty Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs, and Sterilization Clerks.
• Excellent, high-caliber instruments.
• Reliable, quality supplies from the most reputable, dependable companies.
• Regulatory and facility compliance.
• Steady flow of patients of all payor types.

Experienced and New Candidates Welcome.

If you’re experienced, we’ll support your growth and help you reach your potential. If you’re new, we’ll train and coach you with guidance from our experienced team and training programs.

Who And Where We Are

For over 30 years, West Coast Dental has served Southern California with high-quality general and specialty dental care and a great patient experience. We operate over 45 dental offices across Los Angeles, Orange County, the Inland Empire, and Northern San Diego, offering a full range of dental services including orthodontics, to diverse patient populations.

Benefits We Offer

• Paid Time Off
• Sick Pay
• Holiday Pay
• Medical coverage
• Vision coverage
• Dental benefits for employees and dependents
• Voluntary insurance options
• 401k plan