Treatment Coordinator

Smile Brands Inc.; Corona (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Treatment Coordinator, where you'll create positive patient experiences using an innovative approach. This role is vital in welcoming patients, guiding them through their appointments, and ensuring they feel valued and supported. You will assist with financial arrangements and provide information about services, all while fostering a warm and respectful environment. If you have a passion for customer service and enjoy making a difference in people's lives, this position offers a rewarding opportunity to contribute to a team dedicated to delivering smiles for everyone.

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Telemedicine

Flexible Spending Accounts

Life Insurance

Disability Insurance

Employee Discounts

Qualifications

• At least one year of related experience in a customer service role.
• Strong communication and interpersonal skills with a focus on customer service.

Responsibilities

• Create a welcoming atmosphere and greet each patient warmly.
• Assist patients with check-in/check-out procedures and schedule appointments.
• Express appreciation to patients and treat everyone with respect.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Knowledge of Dental Terminology

Job description

Join to apply for the Treatment Coordinator role at Smile Brands Inc.

Overview
As a Treatment Care Coordinator, you'll play a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported, whether they are coming in for treatment or calling to schedule an appointment. You will also assist with financial arrangements for treatment.

Schedule (days/hours)
Mondays and Fridays 8-5, Tuesdays-Thursday 9-6, Saturdays 8-4

Responsibilities

• Greeting: Create a welcoming atmosphere and greet each patient warmly.
• Guiding: Assist patients with check-in/check-out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them professionally through their visit.
• Gratitude: Express appreciation to patients and treat everyone with respect and professionalism.

Qualifications

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills with a focus on customer service

Compensation
$22-23 per hour

About Us

Benefits vary based on employment status and hours worked, including paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discounts, pet insurance, and a 401(k) plan.

Smile Brands supports over 650 dental practices across 30 states, dedicated to delivering Smiles For Everyone! Our affiliated practices range from large regional brands to local practices. This role is associated with the specific dental office listed at the top of the job posting.

Smile Brands Inc. and its affiliates are Equal Opportunity Employers, committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, creed, gender, religion, marital status, age, national origin, disability, sex, genetic information, sexual orientation, military status, or any other unlawful consideration. For accommodation requests due to disability, contact us at [e-mail].