Treatment Coordinator

D4C Dental Brands, Inc.; Austell (GA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Vision benefits

Health Savings Account

Flex Spending

401K

Short and Long Term Disability 보험

Life Insurance

Community Giving Back opportunities

Job summary

D4C Dental Brands, Inc. is seeking a Treatment Coordinator to support our dental team. This role blends front office duties with clinical assisting experience to ensure smooth patient flow and accurate treatment planning.

You will present financial treatment plans, work with insurance, and help patients understand their options. Travel between offices may be required; candidates should be reliable, organized, and customer-service focused.

Qualifications

• Three years of experience in medical or dental front desk/customer service.
• Strong interpersonal and written/verbal communication skills.
• Ability to multitask and manage multiple office tasks efficiently.
• Commitment to continuing education and professional growth.

Responsibilities

• Present and discuss financial treatment plans with patients.
• Coordinate front office and clinical assisting tasks across the team.
• Assist in scheduling and patient flow during visits.
• Support insurance processing and follow-up on claims.
• Attend office meetings and participate in ongoing training.

Skills

Financial treatment plans

Insurance knowledge

Multi-tasking

Interpersonal skills

Professional customer service

Office & IT skills

Education

High school diploma or equivalent

Associate degree in Business or related

X-ray certification

Bilingual (preferred)

Job description

Description

As an Treatment Coordinator, you will play a vital role in ensuring children have lifetime of beautiful smiles! If you have a heart for children, and enjoy working with a fun team of like-minded professionals dedicated to quality care, we would love to meet with you! Our ideal Treatment Coordinator has both front office and clinical dental assisting experience

Key Skills for this role include:

• Ability to present financial treatment plans to patients
• Working knowledge and experience with dental insurance
• Ability to multi-task, take direction and be a flexible team player
• Our ideal candidate loves giving great care, is reliable, and seeks to grow professionally.

We take care of our valued Treatment Coordinators by offering:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back

Requirements

Education/Credentials:

• A minimum of a high school degree or equivalent is required.
• Associates degree in Business or equivalent is preferred.
• Bilingual is preferred, but not required.
• X-ray certification is preferred, but may obtained through the Company.

Job-related experience:

• Experience working in a professional, medical, or dental environment with direct customer service is desired for at least three (3) years.

Job-related skills/competencies:

• Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships.
• Strong customer service skills and ability to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication skills with all levels of employees and public.
• Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner.
• Strong computer skills, Word and Excel a must, and ability to learn new programs as needed.
• High degree of initiative, accountability and independent judgment.
• Communication- effective written and verbal communication is a must with all staff and management.
• Must be able to project a capable and professional image- one that is reflective of Company Values.

Working conditions:

• Travel between the assigned offices, if needed
• Attend and participate in all office meetings, continuing education events and morning huddles