Orthodontic Treatment Coordinator

D4C Dental; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical benefits

Dental benefits

Vision benefits

Health Savings Account

Flex Spending

401K

Disability insurance

Life insurance

Community giving

Job summary

D4C Dental is seeking a Treatment Coordinator who combines front office savvy with clinical dental assisting experience to support children’s smiles. You will present treatment plans, navigate insurance, and coordinate care with a friendly, team-oriented staff.

The ideal candidate has at least 3 years in medical or dental customer service, exceptional communication, and multitasking abilities, with a commitment to quality care and patient satisfaction.

Qualifications

• High school degree or equivalent required.
• Associate's degree in Business or equivalent preferred.
• Bilingual is preferred but not required.
• X-ray certification preferred but may be obtained through the Company.

Skills

Present treatment plans

Dental insurance knowledge

Back office dental

Excellent communication

Multitasking

Care oriented

Education

High school degree or equivalent

Associate's degree in Business

Bilingual preferred

X-ray certification preferred

Tools

Word

Excel

Job description

As an Treatment Coordinator, you will play a vital role in ensuring children have a lifetime of beautiful smiles! If you have a heart for children and enjoy working with a fun team of like‑minded professionals dedicated to quality care, we would love to meet with you. Our ideal Treatment Coordinator has both front office and clinical dental assisting experience.

Key Skills for this role include:

• Ability to present financial treatment plans to patients
• Working knowledge and experience with dental insurance
• Back office dental experience a plus
• Excellent communication skills
• Ability to multi‑task, take direction and be a flexible team player
• Our ideal candidate loves giving great care, is reliable, and seeks to grow professionally.

We take care of our valued Treatment Coordinators by offering:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back

Education / Credentials:

• A minimum of a high school degree or equivalent is required.
• Associate's degree in Business or equivalent is preferred.
• Bilingual is preferred, but not required.
• X-ray certification is preferred, but may be obtained through the Company.

Job-Related Experience:

• Experience working in a professional, medical, or dental environment with direct customer service is desired for at least three (3) years.

Job-Related Skills / Competencies:

• Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships.
• Strong customer service skills and ability to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication skills with all levels of employees and public.
• Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner.
• Strong computer skills, Word and Excel a must, and ability to learn new programs as needed.
• High degree of initiative, accountability and independent judgment.
• Communication- effective written and verbal communication is a must with all staff and management.
• Must be able to project a capable and professional image- one that is reflective of Company Values.

Working Conditions:

• Travel between the assigned offices, if needed
• Attend and participate in all office meetings, continuing education events and morning huddles