Treasury Management Support Specialist II - Client Ops Pro

Farmers-and-Merchants-Bank-of-Long-Beac; Seal Beach (CA); On-site; USD 34,000 - 52,000; Full time

Job summary

Farmers and Merchants Bank of Long Beach in Seal Beach, CA, is seeking a Treasury Management Services Support Specialist 2 for a full-time role. You will provide high-level client support for TM products and services including online banking, mobile banking, bill pay, and ACH processing.

You will assist TM Management, Product Manager, and Sales, while helping maintain client relationships and supporting TM support/Call Center staff.

Qualifications

• High School Diploma required; 2–3 years Treasury Management experience preferred.
• Experience with Treasury Management products and back-office operations is a plus.
• Strong communication, organization, and time-management skills.

Responsibilities

• Provide client support for Treasury Management products and services.
• Assist TM management and sales with product implementations and training.
• Maintain client relationships through administrative systems.
• Document internal/external requests in CRM events and workflows.

Skills

MS Office

Customer Service

Communication

Problem-Solving

Time Management

Attention to Detail

Education

High School Diploma

Treasury Management experience (2-3 years)

Tools

Online Banking system

CRM system

Job description

Farmers and Merchants Bank of Long Beach in Seal Beach, CA, is seeking a Treasury Management Services Support Specialist 2 for a full-time role. You will provide high-level client support for TM products and services including online banking, mobile banking, bill pay, and ACH processing.

You will assist TM Management, Product Manager, and Sales, while helping maintain client relationships and supporting TM support/Call Center staff.