Treasury Management Client Support Specialist

First Financial Bank Texas; Abilene (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

First Financial Bank Texas in Abilene, TX is seeking a Treasury Management Client Support Representative to assist external and internal clients with deposit and treasury service inquiries. You will handle calls and written correspondences, delivering responsive, accurate support.

This role requires 6 months of customer service or administrative experience, preferably in financial services, with strong communication and problem-solving skills.

Qualifications

• 6 months’ work experience or more in customer-facing roles.
• Banking experience preferred.
• High-touch, professional customer service to commercial clients.

Responsibilities

• Handle inbound/outbound calls for Treasury Management products.
• Provide high-quality telephone and written customer service.
• Identify and resolve customer issues promptly.
• Serve as client contact for Treasury Management services.
• Maintain knowledge of products, policies and processes.

Skills

Customer service

Administrative support

Communication skills

Problem solving

Tools

Windows OS

Job description

First Financial Bank Texas in Abilene, TX is seeking a Treasury Management Client Support Representative to assist external and internal clients with deposit and treasury service inquiries. You will handle calls and written correspondences, delivering responsive, accurate support.

This role requires 6 months of customer service or administrative experience, preferably in financial services, with strong communication and problem-solving skills.