Treasury Management Client Support Associate

First Financial Bank; Antis Township (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

First Financial Bank is seeking a Treasury Management Client Support Representative to provide high-touch client support for treasury products in Abilene, Texas. The role emphasizes accurate information delivery, issue resolution, and professional client interaction for commercial clients.

The position requires strong communication skills, basic banking experience, and the ability to navigate call queues while delivering reliable service.

Qualifications

• 6 months’ work experience or more, strong customer service

Responsibilities

• Provide high-quality telephone and written customer service to business and commercial clients about deposit and treasury services
• Understand call queues and products, using resources to assist clients
• Identify and resolve client issues promptly while handling inbound and outbound communications
• Serve as a client contact for Treasury Management products and service, enabling issue resolution
• Maintain working knowledge of organization, products, services and policies

Skills

Customer Service

Banking

Call Queues

Communication

Analytical Skills

Windows

Tools

Windows

Job description

First Financial Bank is seeking a Treasury Management Client Support Representative to provide high-touch client support for treasury products in Abilene, Texas. The role emphasizes accurate information delivery, issue resolution, and professional client interaction for commercial clients.

The position requires strong communication skills, basic banking experience, and the ability to navigate call queues while delivering reliable service.