Treasury Management Client Support Specialist

First Financial Bank Texas; Abilene (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

First Financial Bank Texas is seeking a Treasury Management Client Support Representative located in Abilene, Texas. This role involves providing exceptional client support for Treasury Management products, resolving customer inquiries and complaints via phone and written communication.

The ideal candidate will have a minimum of 60 hours of college credits or relevant work experience, and strong customer service skills are essential. Join a dynamic organization that values teamwork and innovation.

Qualifications

• Must have at least 60 hours of college credits or at least 1 year of banking or call center experience.
• At least one year of strong customer service experience, preferably in financial services.
• Excellent written/verbal communication and customer service skills are required.

Responsibilities

• Provide high-quality support for Treasury Management Products to internal and external clients.
• Identify and resolve customer issues/problems in a prompt and timely manner.
• Maintain knowledge of call queues, products, and services.

Skills

Customer service experience

Analytical skills

Communication skills

Education

60 hours of college credits

Tools

Windows based applications

Job description

First Financial Bank Texas is seeking a Treasury Management Client Support Representative located in Abilene, Texas. This role involves providing exceptional client support for Treasury Management products, resolving customer inquiries and complaints via phone and written communication.

The ideal candidate will have a minimum of 60 hours of college credits or relevant work experience, and strong customer service skills are essential. Join a dynamic organization that values teamwork and innovation.