Treasury & Cash Management Client Experience Lead

Testing Site - JPMC; Chicago (IL); Sur place; USD 110 000 - 140 000; Plein temps

Résumé du poste

JPMorganChase is seeking a Client Service Professional in its Commercial & Investment Bank division, focusing on modernizing the client experience through data analysis, strategic initiatives, and fostering trust and inclusivity. The role offers opportunities for career growth and community engagement within a global organization shaping the future of commercial banking.

As a Client Relationship Manager, you will resolve client requests, support policies and precedents, and leverage treasury and

Qualifications

• Over seven years of client service experience in treasury and cash management.
• Experience in developing and implementing strategic operational plans.
• Ability to analyze complex data to identify trends and opportunities and develop solutions.
• Proven skill in building relationships with internal stakeholders and influencing outcomes.
• Experience participating in end-to-end change management and strategic communications.

Responsabilités

• Resolve client inquiries and issues to improve efficiency and service resilience.
• Support development and implementation of strategic operational plans for treasury products.
• Analyze data to spot trends and test innovative solutions aligned with policies.
• Build productive relationships with internal stakeholders to drive outcomes.
• Lead change management initiatives including communications and stakeholder impact.

Connaissances

Client service

Treasury & cash mgmt

Data analysis

Stakeholder management

Change management

Description du poste

JPMorganChase is seeking a Client Service Professional in its Commercial & Investment Bank division, focusing on modernizing the client experience through data analysis, strategic initiatives, and fostering trust and inclusivity. The role offers opportunities for career growth and community engagement within a global organization shaping the future of commercial banking.

As a Client Relationship Manager, you will resolve client requests, support policies and precedents, and leverage treasury and