TRC Membership Services

Tyler Racquet Club; Tyler (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Tyler Racquet Club in Tyler, TX, is seeking a personable Member Services team member to support the General Manager, Tennis Pros, and Fitness Director with day-to-day membership needs.

You will focus on member services, onboarding new members, giving club tours, and assisting with parties and events, while staying visible, approachable, and reliable during major club activities.

Qualifications

• Be dependable, punctual, and accountable.
• Maintain a professional, friendly presence.
• Provide excellent member service.
• Follow through on membership leads and responsibilities.
• Be actively engaged with members and guests.
• Represent Tyler Racquet Club professionally at all times.

Responsibilities

• Assist with membership enrollment and onboarding.
• Support the General Manager, Tennis Pros and Fitness Director with day-to-day membership needs.
• Lead club tours and follow up with prospective members.
• Assist with parties or events booked or coordinated.
• Work cooperatively with all club departments.

Skills

Dependable

Punctual

Strong communication

Friendly presence

Member service excellence

Event coordination

Job description

Member Services position supports the General Manager, Tennis Pros and Fitness Director with the day-to-day membership needs of Tyler Racquet Club. This position focuses on member services, prospective member follow-up, membership enrollment and onboarding, club tours, and assisting with parties and events.

The Member Services Position should be visible, approachable, and actively engaged with both current and prospective members. Strong communication, dependability, organization, and follow-through are important parts of this position

Qualifications

• Be dependable, punctual, and accountable.
• Communicate consistently with management.
• Maintain a professional, friendly, and welcoming presence.
• Be actively engaged with members and guests.
• Provide excellent member service.
• Follow through on membership leads and assigned responsibilities.
• Take ownership of parties or events personally booked or assigned to her.
• Maintain confidentiality regarding member and club information.
• Represent Tyler Racquet Club professionally at all times.
• Help create an environment where current members feel valued and prospective members feel welcomed.
• Work cooperatively with all club departments.
• Follow through on commitments and communicate promptly when circumstances change.
• Be present and engaged during major club events and events personally booked or coordinated.