Traveling Training Coach: Medical Onboarding

GoHealth Urgent Care; Crestwood (MO); Vor Ort; USD 60.000 - 85.000; Vollzeit

Zusammenfassung

GoHealth Urgent Care is seeking a Training Coach to lead onboarding and practical skills training for new hires across Crestwood, Festus, Imperial and Oakville clinics in Missouri. The role focuses on competency-based coaching, patient care support, and strong collaboration with the learning and operations teams.

The position requires traveling between multiple clinics, delivering hands-on training, and ensuring new hires achieve predefined competency levels while maintaining documentation in

Qualifikationen

• Graduate of a Medical Assistant Program preferred.
• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred.
• CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire.
• High school diploma or equivalent required.
• Experience using Electronic Health Record (EHR).
• Urgent care experience preferred.
• CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

Aufgaben

• Teach and evaluate team members’ technical skill competencies using pre-approved methods and procedures.
• Conduct orientation to the center, department and/or organization to cover predetermined learning items.
• Teach and train team members to bring them up to predetermined levels of competency for the specific job.
• Hosts Learning Coach Workshop, as needed.
• Acts as backup to Training Specialists and completes Airtable compliance documentation.
• Meets required minimum 40 hours to a maximum of 80 hours of dedicated time with up to 6 assigned team members.
• Provide in-center coaching to new team members on all assigned areas of the core competencies.
• Provide support, partnership, and training to other market Training Coaches nationally, as needed.
• Operates in a mobile capacity; travel to sites where majority of new hires home locations are near.

Kenntnisse

Verbal communication

Written communication

Organization

Presentation skills

Microsoft Office

Ausbildung

Graduate of Medical Assistant Program

High school diploma or equivalent

Tools

EHR

Jobbeschreibung

GoHealth Urgent Care is seeking a Training Coach to lead onboarding and practical skills training for new hires across Crestwood, Festus, Imperial and Oakville clinics in Missouri. The role focuses on competency-based coaching, patient care support, and strong collaboration with the learning and operations teams.

The position requires traveling between multiple clinics, delivering hands-on training, and ensuring new hires achieve predefined competency levels while maintaining documentation in