Travel Training Coach – Healthcare Onboarding Expert

GoHealth Urgent Care; Festus (MO); On-site; USD 34,000 - 48,000; Full time

Job summary

GoHealth Urgent Care seeks a Training Coach to partner with learning and operations to deliver practical skills training for new hires and existing staff. You will train team members the critical thinking skills and high-level competencies required to excel in urgent care roles.

The role supports Medical Providers, Radiologic Technologists, and patients, with duties spanning patient care, organization, and communication, across Crestwood, Festus, Imperial and Oakville, MO.

Qualifications

• Graduate of a Medical Assistant program preferred.
• 1+ year MA experience under a licensed healthcare supervisor within the last 3 years preferred.
• CPOE certification within 2 weeks of hire if MA certification not obtained upon hire required.
• High school diploma or equivalent required.

Responsibilities

• Teach and evaluate team members’ technical skill competencies using pre-approved methods and procedures.
• Conduct orientation to the center, department and/or organization.
• Train team members to predetermined competency levels for the specific job.
• Provide in-center coaching to new team members on assigned core competencies.
• Assist in maintaining Airtable compliance and documenting competency checks.
• Travel to clinic sites to train and onboard new hires as needed.

Skills

Medical terminology

EHR experience

Microsoft Office

Communication

Organizational skills

Training experience

Education

Medical Assistant program graduate

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Practice management software

Job description

GoHealth Urgent Care seeks a Training Coach to partner with learning and operations to deliver practical skills training for new hires and existing staff. You will train team members the critical thinking skills and high-level competencies required to excel in urgent care roles.

The role supports Medical Providers, Radiologic Technologists, and patients, with duties spanning patient care, organization, and communication, across Crestwood, Festus, Imperial and Oakville, MO.