Traveling Teller: Service, Sales & Branch Support

Peoples-Bank; Point Pleasant (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank in the United States is seeking a customer-focused associate for a teller/service role across the branch network. You will deliver superior service, process deposits and withdrawals, and help customers with account needs while upholding bank policies and compliance.

Travel to various branch locations is required to support staffing needs, and you will build relationships, meet referral goals, and participate in ongoing training to ensure excellent customer experiences.

Qualifications

• High School Diploma or GED.
• Minimum 1-year related work experience in customer service.
• Ability to work in a fast-paced environment with high accuracy.
• Proficient with basic computer operations and standard applications.
• Excellent verbal and written communication skills.
• Willingness to travel to various branches as needed.

Responsibilities

• Deliver superior customer service with a friendly demeanor and problem resolution.
• Develop and retain the customer base; greet by name and respond promptly.
• Process deposits and cash transactions; verify amounts and endorsements.
• Research and resolve customer issues; follow up on resolutions.
• Make sales calls to clients and prospects; track activities in Salesforce.
• Meet referral goals and maintain product knowledge across services.
• Follow security, risk, and compliance controls; complete training as required.
• Meet scheduled hours and uphold branch dress code; perform special projects.

Skills

Customer service

Sales

Communication

Team player

Education

High School Diploma or GED

Job description

Peoples Bank in the United States is seeking a customer-focused associate for a teller/service role across the branch network. You will deliver superior service, process deposits and withdrawals, and help customers with account needs while upholding bank policies and compliance.

Travel to various branch locations is required to support staffing needs, and you will build relationships, meet referral goals, and participate in ongoing training to ensure excellent customer experiences.