Traveling Teller — Elevate Customer Experience

M&T Bank Corporation; Pottsville (Schuylkill County); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank Corporation in Pottsville, PA is seeking a Float Teller to support branch staff with digital engagement, lobby management and transactional processing. You will travel to nearby branches as needed to deliver exceptional service.

Responsibilities include balancing cash, processing transactions, handling account maintenance, and identifying sales opportunities to connect customers with banking partners. Strong communication and data-entry skills are essential.

Qualifications

• High school diploma or GED required.
• Minimum 6 months customer service, data entry, or cash handling experience.
• Ability to travel between branches as needed.
• Proven verbal and interpersonal communication skills.
• Proficient with internet user-level technology.

Responsibilities

• Provide exceptional service at the branch and resolve routine customer issues promptly.
• Balance and process customer transactions accurately following policy.
• Engage customers, demonstrate digital solutions, and identify self-service opportunities.
• Assist with cash ordering, vault, ATM, and wire transfer tasks as needed.
• Log customer complaints and escalate issues until resolution.
• Support sales introductions to banking partners when appropriate.

Skills

Customer service

Data entry

Cash handling

Verbal communication

Interpersonal skills

Organization

Time management

Prioritization

Internet proficiency

Bilingual (preferred)

Education

High school diploma or GED

Job description

M&T Bank Corporation in Pottsville, PA is seeking a Float Teller to support branch staff with digital engagement, lobby management and transactional processing. You will travel to nearby branches as needed to deliver exceptional service.

Responsibilities include balancing cash, processing transactions, handling account maintenance, and identifying sales opportunities to connect customers with banking partners. Strong communication and data-entry skills are essential.