Traveling Teller: Digital Service & Cash Expert

M&T Bank; Morristown (VT); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank is seeking a Float Teller to support branch staff across a designated area, handling transactions, digital engagement, lobby management and retail servicing with accurate processing and friendly service. The role requires frequent travel between branches.

You will balance cash, log customer interactions, promote banking solutions, and support AML/KYC operations while upholding risk controls and branch standards.

Qualifications

• High school diploma or equivalent (GED).
• Minimum 6 months of customer service experience, including data entry and cash handling.
• Ability to travel between branches as needed.
• Proven verbal and interpersonal communication skills.
• Well-organized with strong time management and prioritization.
• Proficient with internet user-level technology.

Responsibilities

• Adhere to customer service standards and deliver solutions in moments that matter.
• Balance and process customer transactions accurately following bank policy.
• Engage customers through digital demonstrations and promote self-service options.
• Manage lobby interactions and greet customers proactively.
• Log and resolve customer issues, transition sales opportunities to banking partners.
• Perform branch-related operational activities and ensure compliance with risk controls.

Skills

Customer service

Cash handling

Data entry

Interpersonal skills

Verbal communication

Time management

Prioritization

Internet proficiency

Bilingual (optional)

Education

High school diploma or GED

Tools

Internet tools

Job description

M&T Bank is seeking a Float Teller to support branch staff across a designated area, handling transactions, digital engagement, lobby management and retail servicing with accurate processing and friendly service. The role requires frequent travel between branches.

You will balance cash, log customer interactions, promote banking solutions, and support AML/KYC operations while upholding risk controls and branch standards.