Traveling Teller & Customer Service Pro

Peoples Bank; Wilmington (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Peoples Bank seeks a Regular Full Time Banking Associate in Wilmington, OH, to deliver exceptional service across deposits, teller transactions, and product referrals. The role requires frequent branch visits, strong communication, and a proactive approach to sales and customer support.

The position emphasizes teamwork, reliable transportation for travel, and adherence to bank policies, with opportunities to grow within a community-focused financial institution that serves multiple states.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year related work experience in customer service.
• Daily reliable transportation to travel to branches as needed.
• Ability to work in a fast-paced environment with accuracy and attention to detail.
• Excellent verbal and written communication skills.
• Proven team player with professional attitude.
• Must be able to travel to attend internal education and meetings; occasional overnight stays could be required.

Responsibilities

• Deliver superior customer service with a friendly demeanor and can-do attitude.
• Develop and retain the customer base, greet by name, respond promptly to correspondence and resolve issues.
• Maintain confidentiality of customer information.
• Process deposits and transactions with accuracy and verify checks.
• Research and resolve customer issues, provide follow-up on resolutions.
• Initiate conversations to uncover customer needs and refer to platform partners.
• Make sales calls to clients and prospects to meet branch goals and document activities in Salesforce.
• Meet or exceed sales referral goals and maintain knowledge of products and services.
• Follow security, risk management, and compliance standards.

Skills

Customer service

Sales

Communication

Sales calls

Team player

Education

High School Diploma or GED

Tools

Salesforce

Job description

Peoples Bank seeks a Regular Full Time Banking Associate in Wilmington, OH, to deliver exceptional service across deposits, teller transactions, and product referrals. The role requires frequent branch visits, strong communication, and a proactive approach to sales and customer support.

The position emphasizes teamwork, reliable transportation for travel, and adherence to bank policies, with opportunities to grow within a community-focused financial institution that serves multiple states.